[Abigail]

i can't be the only one seeing that balances aren't updated for the last 36 hrs. - at least i could see new transactions up until midnight last - even if they weren't showing accumulated in the balances - now i can't even be sure about that.

[teezone]

Things are looking pretty sparse here... but I assumed it was pre-Christmas slowdown.

Reading your post, however, now I'm not sure!

I don't look at Quick Stats anymore, just go straight into Commissions - Pending - New.

[Government Auctions AM]

Having the same issue.

[OTProf]

I'm pretty sure something is up -- Can't imagine things being off 90% between yesterday and today. Up till about a year ago, I think CJ was pretty good at getting some of these outages corrected. Nowadays, they just happen and that's it.

[dalton48]

Same here!

[Abigail]

yup, something is broken....

[Nabz]

My Balance is accurate, Performance & Transaction reports are also up to date. Only the quick stats on account main shows all zeros.

[Government Auctions AM]

I tried reaching out to CJ to see whats up. No answer. Anyone else have any luck? Kind of annoying.

[Chuck Hamrick]

I used the performance report and got a higher sales amount.

[Government Auctions AM]

This is ridiculous. My 7-day EPC is showing as 0 now! That is impossible!! No one from CJ is getting back to me. Anyone else having any problems?

[Bill]

n/m

[calebtheredwood]

I stopped expecting CJ to keep stats fluid years ago. I log-in every morning to review sales, clicks, and turn down all the junk offers from the day before. As long as that's posting as expected I feed good.

I do run some performance reports a few times a month and some days you can tell it's not going to be productive, so I wait and try the next day.

My biggest concern lately with CJ is getting paid. I don't think they communicate very well with their merchants.

[Abigail]

well, they must be tinkering with something - my epc for the last 7 days has just gone bye-bye - now reads N/A - quick stats still stuck from several days ago. makes a body wonder...reminds me of the olden way back days, for any other bodies around here that were there in 2000!!

[Chuck Hamrick]

I noticed the same today, 7 Day EPC N/A. I have been running month to date performance reports and see that moving ahead.

[OTProf]

Just had some sales post with event dates ranging from Dec. 1 - Dec. 20 so I wonder if some omissions are being corrected??? If so, it would be a happy surprise that's for sure.

[Chuck Hamrick]

I have been using the Trust recommendation of running a performance report for my merchants rather than trusting the quick stats. They seem to be the same for this week so far.

[OTProf]

Originally Posted by Chuck Hamrick

I have been using the Trust recommendation of running a performance report for my merchants rather than trusting the quick stats. They seem to be the same for this week so far.

I was referring to missing transactions.

[Chuck Hamrick]

Well if its any consolation this weeks transactions are matching the posting dates. We extended December transactions for chargeback purposes and they are matching on dates. So I would expect its your merchant and not the network.