October 18th, 2002, 03:36 AM
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Affiliate Manager
Join Date: January 18th, 2005
Posts: 791
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Something wrong with the tracking today?
I Haven't made a transaction already, it should have been atleast 15-20 transactions by now.
Anyone else?
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WECOME TO THE END,
SATAN.
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October 18th, 2002, 06:15 AM
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ABW Ambassador
Join Date: January 18th, 2005
Location: Affiliateville, USA
Posts: 8,074
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Just a handful of impressions.
But, hey, we have learned to get used to this after everytime they work on the CJ site. It's normal.
Not nice, but normal.
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October 18th, 2002, 06:20 AM
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Full Member
Join Date: January 17th, 2005
Posts: 373
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how were sales yesterday evening? mine seem to stop dead
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October 18th, 2002, 06:23 AM
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Full Member
Join Date: January 17th, 2005
Posts: 480
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I concur. This is the first time I have looked at "today's sales" in the morning and not seen anything listed. It is disheartening.
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October 18th, 2002, 06:39 AM
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Full Member
Join Date: January 17th, 2005
Posts: 373
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nothing after 4.30pm yesterday.. unusual
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October 18th, 2002, 06:41 AM
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ABW Ambassador
Join Date: January 17th, 2005
Posts: 2,342
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TRACKING IS NOT AFFECTED.
I suspect that they have not hooked up their tracking servers yet since the deposit came out.
My last non-batched transaction was 10/16/02 08:43:22 AM
For some reason I have a Junonia transaction that was batched, appeared on the 16th and has been accepted. Junonia usually put all transactions to extended - anyone know how this one happened?
Andy Williams
Keyword DARTs - New search engine optimization software
http://www.affiliate-masters.co.uk/k...timization.htm
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October 18th, 2002, 06:44 AM
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ABW Ambassador
Join Date: January 17th, 2005
Location: Fraser Valley, BC Canada
Posts: 1,072
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I haven't seen any trans sincee 4:30pm PST yesterday - anybody got any sales in the last 15 hours.
Abigail
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October 18th, 2002, 07:04 AM
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ABW Ambassador
Join Date: January 18th, 2005
Location: New Jersey
Posts: 3,267
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We are getting tons of CJ sales tracked through our own tracking system but CJ is not reporting them. There is definately something wrong. I will watch and see if the transactions eventually show. If they don't . . . well let's see. I'll give it a couple of hours.
Akiva Bergstrom
Business Development
akiva@essentialapparel.com
800-556-2937 ext 751
www.essentialapparel.com
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October 18th, 2002, 07:06 AM
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15 years and counting
Join Date: January 18th, 2005
Posts: 6,191
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I'm wondering what's going on at CJ. I've not seen a single sale this morning. It's a first. Even on a bad day, I'm getting at least 50 transactions before 8:00 am.
Yesterday was also one of my worse day. And I still can't see any benefit for their upgrade.
May be they are transfering directly our sales to their friends at ebates.
It's not the big that eat the small... it's the fast that eat the slow. Jennings & Haughton
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October 18th, 2002, 07:10 AM
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ABW Ambassador
Join Date: January 17th, 2005
Posts: 2,342
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Isn't it nice to see Todd here telling us that yes, transaction reporting is delayed but "tracking is not affected".
I think it is a real shame that most of us cannot and do not trust our trusted partner
Andy Williams
Keyword DARTs - New search engine optimization software
http://www.affiliate-masters.co.uk/k...timization.htm
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October 18th, 2002, 07:19 AM
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ABW Ambassador
Join Date: January 17th, 2005
Posts: 1,641
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Todd is lurking but not speaking, whats up dude, a little info goes a long way!!!
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October 18th, 2002, 07:26 AM
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ABW Ambassador
Join Date: January 18th, 2005
Location: Affiliateville, USA
Posts: 8,074
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quote:
Originally posted by essentialapparel.com:
We are getting tons of CJ sales tracked through our own tracking system but CJ is not reporting them. There is definately something wrong. I will watch and see if the transactions eventually show. If they don't . . . well let's see. I'll give it a couple of hours.
Akiva Bergstrom
Business Development
akiva@essentialapparel.com
800-556-2937 ext 751
http://www.essentialapparel.com
It is so nice to hear this from a merchant. Quite often we have no idea if it is just our imagination or if there really is something wrong.
Thanks for sharing this!
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October 18th, 2002, 07:30 AM
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Full Member
Join Date: January 17th, 2005
Posts: 373
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Looks like things are moving.. I've got extra transactions showing for yesterday
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October 18th, 2002, 07:31 AM
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ABW Ambassador
Join Date: January 17th, 2005
Posts: 1,641
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I've just had 3 sales trickle in from yesterday, another couple dozen and I'm back on track.
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October 18th, 2002, 07:33 AM
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ABW Ambassador
Join Date: January 18th, 2005
Location: Affiliateville, USA
Posts: 8,074
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Oh, good, Todd rolled the wheel on his chair off of the tracking cable at CJ.
Thanks, Todd!
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October 18th, 2002, 07:40 AM
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15 years and counting
Join Date: January 18th, 2005
Posts: 6,191
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ABWers should get a better commission level for monitoring CJ network.
I'm always astonished they have to learn from us something is not working.
It's not the big that eat the small... it's the fast that eat the slow. Jennings & Haughton
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October 18th, 2002, 08:05 AM
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ABW Ambassador
Join Date: January 18th, 2005
Location: New Jersey
Posts: 3,267
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Yesterday's transactions are starting to creep in. Hopefully nothing gets lost in the process [img]/infopop/emoticons/icon_wink.gif[/img]
Akiva Bergstrom
Business Development
akiva@essentialapparel.com
800-556-2937 ext 751
www.essentialapparel.com
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October 18th, 2002, 08:58 AM
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Affiliate Manager
Join Date: January 18th, 2005
Posts: 791
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Hopefully,
it was a reporting problem and not a tracking issue [img]/infopop/emoticons/icon_biggrin.gif[/img]
The sales are starting to come in, if you notice the reports, there is upto a 12 hour difference in the time the sale happened and the time it got reported.
Regards,
Satan
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WECOME TO THE END,
SATAN.
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October 18th, 2002, 05:38 PM
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ABW Ambassador
Join Date: January 17th, 2005
Location: Fraser Valley, BC Canada
Posts: 1,072
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Oh dear - I guess I'm getting a little paranoid - all my trans seemed to have stopped at 2:30pm today - anybody got any sales this afternoon after 2:30??
Abigail
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October 18th, 2002, 07:33 PM
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Full Member
Join Date: January 17th, 2005
Posts: 58
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The time it takes to report a transaction is usually a few minutes however there are exceptions. An advertiser that batches will consume transactions on their own servers over the course of a few days then upload those transactions to our servers all at once. One thing to understand is that transactions have a lifecycle. The first thing that happens is our tracking servers record an event such as a click or a sale. In the next step transactions are consumed. When that finishes then you can log into the website and view your performance. Credit cards are a good example of this process. My credit card bill arrives at the end of every month. If the mailman gets stuck in traffic then that does not mean my credit card will not work. I hope this brief explaination helps. It is understandable to have questions about tracking however the real question should be about reporting - due to the upgrade reporting was delayed.
==
Blaine
Business Intelligence Analyst
Commission Junction - The Largest Pay-For-Performance Ad Network
http://www.cj.com
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October 19th, 2002, 07:20 AM
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ABW Ambassador
Join Date: January 17th, 2005
Location: Fraser Valley, BC Canada
Posts: 1,072
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And may we ask - what was the upgrade??
Abigail
[This message was edited by Abigail on October 19, 2002 at 11:40 AM.]
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October 19th, 2002, 11:49 AM
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Full Member
Join Date: January 17th, 2005
Posts: 58
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Dave summed up the recent changes in this thread:
http://abw.infopop.cc/6/ubb.x?a=tpc&...9&m=1336013241
In addition to what Dave mentioned in his message there were quite a few changes done to products. Technical improvements were made to the performance of products as a whole and to the upload/download process of product catalogs. Searches for products are also much faster.
==
Blaine
Business Intelligence Analyst
Commission Junction - The Largest Pay-For-Performance Ad Network
http://www.cj.com
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