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  1. #1
    Full Member JessieJ's Avatar
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    What's your opinion? New merchants alerts
    I have a couple questions that I would like your opinion on if you have a sec.

    One common request I have is to have an opt-in email alerting users about new merchants. Obviously the ideal solution would allow users to tell us how often they want these alerts, etc. But we need to come up with a single, simple solution (one-size-fits-all) because of resource constraints.

    The questions: If you are one of those who wants to be alerted when a new merchant comes on board, how often would you like to be alerted?

    * In real time/as they appear in PopShops: That might mean that you would get four or five emails in a day (and then none for a few weeks)
    * Digest by network daily
    * Digest network weekly
    * In alert form in dashboard
    * Other?

    I remember being part of another program where I got slammed with these automated emails and hated that, so I want to make sure this is a service and not a bunch of spam.

    Jessie

    Thanks for your help,
    Jessie

  2. #2
    ABW Ambassador boningroup's Avatar
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    Thumbs up
    Quote Originally Posted by JessieJ
    * In alert form in dashboard
    Also should be down for those Merchants that you remove.

  3. #3
    Moderator MichaelColey's Avatar
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    If someone wants it daily or in real time, they're probably better off just checking the interface regularly.

    I would suggest (and you may already do some of this):

    1) In the interface, show a list of the most recent [some number] merchants on the main page (and perhaps a link to a page that lists a large number).
    2) Perhaps generate a simple RSS feed, for those who want immediate/quick automated access.
    3) Send out a weekly (or maybe even month) opt-in newsletter listing all the new merchants for that period, grouped by network. If there are any notable new merchants, include a sentence or paragraph description highlighting each of those.
    Michael Coley
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  4. #4
    ABW Ambassador joyaz's Avatar
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    I would vote for a WEEKLY notification of new merchants and any that have been removed. For me that would be often enough and greatly appreciated.

  5. #5
    notary sojac Herb ԿԬ's Avatar
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    Quote Originally Posted by joyaz
    I would vote for a WEEKLY notification of new merchants and any that have been removed. For me that would be often enough and greatly appreciated.
    same here

  6. #6
    ABW Ambassador
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    Weekly would be fine - I would prefer to just have a link to New Merchants in the dashboard. That way there wouldn't be a e-mail to deal with and I could have a look at them when I'm working in PopShops. If I was to get an e-mail with the new merchants, chances are I wouldn't pay much attention to it.
    Last edited by msladybug; January 27th, 2008 at 05:42 PM. Reason: typo

  7. #7
    ABW Ambassador 2busy's Avatar
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    Or posted here in the forum? Could attract new signups too?

  8. #8
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    I vote for having a section on the dashboard for new merchant alerts. My inbox gets pretty full and I might miss an email.

    Beth

  9. #9
    Life is Supposed to be Fun! Rexanne's Avatar
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    Once a week with a link in the PS interface would work for me.
    Peace,

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  10. #10
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    No emails. I would rather check a list of recently added and recently removed merchants. You would of course need to add the network they belong to since some merchants are on multiple networks.

    1/28/08 Added GreatMerchant.com (LS)
    1/26/08 Removed SomeMerchant.com (CJ)

    A master list of current merchants would also be nice.

  11. #11
    Beachy Bill's Avatar
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    Quote Originally Posted by John100
    No emails. I would rather check a list of recently added and recently removed merchants. You would of course need to add the network they belong to since some merchants are on multiple networks.

    1/28/08 Added GreatMerchant.com (LS)
    1/26/08 Removed SomeMerchant.com (CJ)

    A master list of current merchants would also be nice.
    That would work for me, too. And, As Rexanne said, once a week would be fine.
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  12. #12
    Visual Artist & ABW Ambassador lostdeviant's Avatar
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    Once a week, but ONLY if the feed is categorized.

  13. #13
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    I would prefer a notice in the dashboard, New merchants & Removed ones.

  14. #14
    Affiliate Manager buyjewelry's Avatar
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    Being a new merchant w/PS, I obviously think new merchant alerts would be great .

    I get tons of automated emails, but don't mind the ones that are daily- as I usually spend 30 min or so in the morning (usually on the train on my crackberry) checking the automated emails. If any action is required, I can take care of them right away and continue with my day.

    -Samir

  15. #15
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    I agree with John100. Checking a list would be great.

  16. #16
    ABW Ambassador Caseyfern's Avatar
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    I like the existing master merchant list but (for me) it would be very handy to have it sorted by merchant name instead of by network - in fact, a mirror of the unfiltered list inside shopbuilder (Network Icon - Merchant Name) would be much faster to check. It could act as an update list, be made sortable by icon, merchant name, date added, and removed merchants set to red type for 30 days before being dropped from list.

    I find myself checking the merchant list several times a day while I wait for a favorite merchant to arrive. An email would be great. I tend to miss RSS feeds unless they're serviced by email subscription.

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