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  1. #1
    Merchant & ABW Ambassador
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    911 Operator Puts Caller on Hold; Disabled woman Dies in Fire
    Saw this on TV. it's sad that somebody died and the last place that a person (for DOYLESTOWN, Pa) can turn to is unreliable.

    A disabled woman who called 911 to report a fire in her bedroom was put on hold and later died in the blaze

    It took seven rings — about 27 seconds — before a 911 operator picked up the call from Brenda Orr, according to The Intelligencer of Doylestown. Orr was then put on hold for another 27 seconds, the paper reported Friday.

    Police, fire and emergency services logs show agencies were dispatched to Orr's Doylestown home at 10:33 a.m., two minutes after she called 911. Firefighters arrived on the scene at 10:35 a.m. It took them more than 30 minutes to get most of the fire extinguished.
    http://www.foxnews.com/story/0,2933,330191,00.html


    Video on another site
    http://video.nbc10.com/player/?id=217835

  2. #2
    ABW Ambassador purplebear's Avatar
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    Unfortunately I heard that too. Soooooo sad.

  3. #3
    Moderator MichaelColey's Avatar
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    Something just doesn't sound right about that. The firefighters arrived 4 minutes after the call, so it's likely they were already in route before she called. Although you never want to hear about delays like this or someone losing their life in a fire, I'm not convinced that the delay had anything to do with her dying.
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  4. #4
    Newbie Rolet's Avatar
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    How terrifying for her, can you imagine being in a fire and asked to hold....She must have been so scared...and then to perish....truly sad....

  5. #5
    A Real *and* Darn Cool Member! lstolze's Avatar
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    Terribly sad.
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  6. #6
    AM Navigator Geno Prussakov's Avatar
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    This is just too sad and too bad....

    G.

  7. #7
    ABW Ambassador Snib's Avatar
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    Quote Originally Posted by MichaelColey
    Something just doesn't sound right about that. The firefighters arrived 4 minutes after the call, so it's likely they were already in route before she called. Although you never want to hear about delays like this or someone losing their life in a fire, I'm not convinced that the delay had anything to do with her dying.
    Yeah, they said in the report that she would have died anyway. But I'm sure she could have used the interaction for her last couple minutes of life.

    - Scott
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