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  1. #1
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    1,350
    So Easy to Remove a Merchant
    Wow, this is an unexpected bonus!

    I just received an email from Matt telling me about a discontinued merchant at LS. I had this merchant sprinkled liberally in dozens and dozens of shops. Instead of hunting through tons of documentation to figure out where I had those links, the links were gone in 30 seconds...actually maybe quicker.

    Thanks Popshops!

    Lily

  2. #2
    Member MattJ's Avatar
    Join Date
    February 29th, 2008
    Posts
    82
    You're very welcome, Lily!

    And I'd like to thank everyone who has notified us of merchants whose feeds are--for whatever reason--not functioning properly and need to be yanked. Keeping track of roughly 1,300 merchants is no mean feat, and we really appreciate your help.

    Please send any questions or comments about our product feeds to support[at]popshops.com.

    Pax,
    Matt

  3. #3
    ABW Ambassador Caseyfern's Avatar
    Join Date
    May 18th, 2007
    Location
    Yes, sadly I'm in California
    Posts
    518
    I nominate this for Examples of Heavenly Support.

  4. #4
    Newbie
    Join Date
    August 9th, 2006
    Posts
    14
    Lily,

    How did you remove your merchant from dozens of shops so fast? I'd like to remove a merchant that I'm not happy with, but so far I haven't found a way of doing it without spending a lot more than a just a few minutes.

    Maria

  5. #5
    Member MattJ's Avatar
    Join Date
    February 29th, 2008
    Posts
    82
    Hi Maria,

    Here are the directions we provide with each removed-merchant notification:

    1) Go to the "Your products" page: http://www.popshops.com/dashboard/products.
    2) Choose the merchant from the "With merchant" dropdown.
    3) Check the box at the top of the product list to select all.
    4) Click the "Go" button by the "Remove checked" dropdown.

    If anyone has developed refinements to the process, I'd be keen to hear them.

    ~Matt

  6. #6
    Newbie
    Join Date
    August 9th, 2006
    Posts
    14
    Matt,

    Thanks a lot! What a great way of getting rid of merchants that only offer a 1-day cookie or change their terms and conditions

    Maria

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