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  1. #1
    Full Member
    Join Date
    January 18th, 2005
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    Mebourne, Oz
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    Deactivated Advertisers Report Inconsistency
    There are two ways of accessing this report:


    1)
    Publisher Home Get Links - By Relationship Invalid links generating traffic Deactivated Advertisers

    Seems to working fine most of the time (but occasionally is missing some of the more recent deactivations)




    2)
    Run Reports - Performance Reports Deactivated Advertisers

    Doesn't have the most recent deactivations




    This is pretty poor. When combined with CJ's inability to email me with the actual name of the deactivated merchants, it means that I could easily continue running some ads of deactivated merchants with no chance of earning commissions...
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  2. #2
    ABW Ambassador Joshua's Avatar
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    August 17th, 2006
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    854
    Agreed - CJ should mention names in the emails, and also send an email out when that merchant is reactivated. I've seen a deactivation of only a few hours, but I never would have known that it was back had I not refreshed the report.

  3. #3
    Life is Supposed to be Fun! Rexanne's Avatar
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    January 18th, 2005
    Location
    Los Angeles
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    12,360
    Quote Originally Posted by Joshua
    Agreed - CJ should mention names in the emails, and also send an email out when that merchant is reactivated. I've seen a deactivation of only a few hours, but I never would have known that it was back had I not refreshed the report.
    I have no idea if a merchant is back online at CJ - I don't normally bother to check. I would think it advantageous for CJ to let us know when an advertiser is back in good standing.
    Peace,

    Rexanne

    Rexanne.com
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  4. #4
    ABW Ambassador
    Join Date
    November 1st, 2005
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    2,064
    The CJ Deactivation system is really just one big mess and I certainly don't have time to take links down one day and then place them up again....

    Once merchants go off line for more than a few days they get deleted from all my promotions for good unless I'm personally contacted by them to let me know the reason why and why it would be worth it for me to spend up to several hours placing their links back on my websites. If they have a really good excuse and reason then I will give them one more go.
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