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  1. #1
    AM Navigator Geno Prussakov's Avatar
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    Question How Do You Fight Telemarketers?
    Ever since we moved into the new house, and got a new phone number, we've been getting an average of 5-8 telemarketing calls a day... Some of them will not even give you an option to "unsubscribe", and when you get put through to a "specialist" and tell them you want your phone number taken off their list, they just drop the line. This is worse than spam. What's your experience in fighting this? Have things like DoNotCall.gov worked for you?

    G.

  2. #2
    Newbie Rolet's Avatar
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    Worked wonders for me...took about 4 weeks, but since then NOTHING....YEAH!!!

  3. #3
    AM Navigator Geno Prussakov's Avatar
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    This is good to know. Signing up....

  4. #4
    Classic Rocker Mack's Avatar
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    http://www.youtube.com/watch?v=hllDWSbuDsQ


    DoNotCall.gov works, it just takes 30 days for it to take affect. After that any call can be reported as a violation.

  5. #5
    Affiliate Manager Howard Gottlieb's Avatar
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    We get calls all the time at our office. We do 1 of 3 things:

    1. Ask them to hold a sec and put them on permanent hold

    2. Ask for a number to call them right

    3. Hang up during their opening sentence

    Would love to figure out a way to prevent the calls in the first place though.
    I would rather live my life as if there is a God and die
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  6. #6
    Beachy Bill's Avatar
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    Yeah, the DNC list has worked well for us. We were on "the list" when it was first put into effect. However, I do occasionally get calls because I had my home number listed as my business number for along time. But I usually don't get bothered more than once or twice a month. But during business hours I answer in a business voice with my full name. Plus, some of you (ABWers) have my home number.

    (BTW, Geno and Rolet, I'll have PMs off to you in a few minutes.)
    Bill / Marketing Blog @ 12PM - Current project: Resurrecting my "baby" at South Baltimore..
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  7. #7
    Affiliate Manager buyjewelry's Avatar
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    DoNotCall works, also some people suggest putting this tone on your answering machine - before the greeting.

    But I haven't found anything that stops cold calls from international companies.

  8. #8
    OPM Queen Kristin Kinsey's Avatar
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    How Do You Fight Telemarketers?
    With Air Horns and Fax Machines!!
    KK

  9. #9
    Moderator MichaelColey's Avatar
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    The Do Not Call list works great for most of them. You still get calls from pollsters, political organizations, charities, and any company you have an existing business relationship with.

    Since I got on the Do Not Call list, (other than an occasional call from small local companies), I've only had unsolicited telemarketing calls from one company. The calls from this company have been frequent (at least once a month for a couple years) and annoying. They refuse to remove me or give me details on their company. Even if I play along with their sales spiel, they always hang up when I start asking for more details. The automated call always starts out like "This is Jonathan from Consumer Services" and offers a lower rate on my credit cards. The name and "company name" varies, but it's always just a first name and an ambigous company name ("card services", "consumer services", "client services", etc.). There's one number to talk to a representative and another number to have your number removed (and they never remove it). The numbers to talk to a rep or be removed vary, but are usually 1 and 9. I don't have caller ID, but I've seen reports from others who get similar calls that the phone numbers vary and aren't valid. If you talk to a representative, the second you ask for a name, company name, or anything that indicates you're not interested, they immediately hang up. If you play along like you're going to utilize their "service", they hang up if they don't like your answers or if you deviate from their script. I've never been able to get their company name or number, which you need to report them to the FTC.
    Michael Coley
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  10. #10
    ABW Ambassador writerguy's Avatar
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    I fight telemarketers with the simplest solution you could possibly imagine: I hang up the phone.

    As soon as I detect they're telemarketing, I say something like: "Not interested, thanks," and hang up the phone.

    I absolutely do not consider this rude -- THEY called me, and THEY infringed on my time for something I really am not interested in.

    So I just hang up with a courteous "No thanks," and if they want to keep talking, that's fine.

    Saves fiddling around with signup "Don't Call" lists, etc.
    Generate more fake news.

  11. #11
    Analytics Dude Kevin's Avatar
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    I try to engage them in meaningful conversation, and direct them towards a better career choice.
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  12. #12
    ABW Ambassador Doug247's Avatar
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    I actually have fun with them....

    1. ola...oh no abla english / Ich sprechen zie deutsch

    2. If they ask for my wife I start talking with then and then start asking "does my voice feminine,.... because I want to make sure my hormone treatments are working".

    3. You can sometimes pretend your think they are your brother or sister trying to play a joke on you.

    4. I have not tried this one but and someone told you to tell them they are calling an active crime scene and your need to get their infomation to help in the investigattion.

    I'm sure there or other things but like I said I try to have fun with them.
    Thanks,
    Doug

  13. #13
    ABW Ambassador writerguy's Avatar
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    Quote Originally Posted by Noth
    I try to engage them in meaningful conversation, and direct them towards a better career choice.
    Yeah, well, that would be another option.

    Some of my friends are telemarketers -- and they absolutely HATE what they're doing. In this miserable little berg, telemarketing is our major industry, if you don't have the degree and/or certification to be a teacher, doctor, nurse, lawyer, etc.
    Generate more fake news.

  14. #14
    Full Member Jim Guinn's Avatar
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    Do Not Call works well. Sometimes an errant telemarketer gets through. I don't bother reporting them. I either say "No thanks" and hang up or "Can you hold a second" and put the phone down. I hang it up the next time I walk by it. The telemarketer has long ago hung up.

    Jim

  15. #15
    Super Dawg Member Phil Kaufman aka AffiliateHound's Avatar
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    Quote Originally Posted by MichaelColey
    The Do Not Call list works great for most of them. You still get calls from pollsters, political organizations, charities, and any company you have an existing business relationship with.

    Since I got on the Do Not Call list, (other than an occasional call from small local companies), I've only had unsolicited telemarketing calls from one company. The calls from this company have been frequent (at least once a month for a couple years) and annoying. They refuse to remove me or give me details on their company. Even if I play along with their sales spiel, they always hang up when I start asking for more details. The automated call always starts out like "This is Jonathan from Consumer Services" and offers a lower rate on my credit cards. The name and "company name" varies, but it's always just a first name and an ambigous company name ("card services", "consumer services", "client services", etc.). There's one number to talk to a representative and another number to have your number removed (and they never remove it). The numbers to talk to a rep or be removed vary, but are usually 1 and 9. I don't have caller ID, but I've seen reports from others who get similar calls that the phone numbers vary and aren't valid. If you talk to a representative, the second you ask for a name, company name, or anything that indicates you're not interested, they immediately hang up. If you play along like you're going to utilize their "service", they hang up if they don't like your answers or if you deviate from their script. I've never been able to get their company name or number, which you need to report them to the FTC.
    Since I went on the DoNotCall list last year, the ONLY tm calls I've gotten are from a company that sounds just like this. What I've done is start to tell them they are violating Federal law by caling me and as soon as I say that, they hang up.
    Since June 10, 2012 a vegan aarf but still writing the Hound Dawg Sports Blog
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  16. #16
    Affiliate Manager Alan Hamilton's Avatar
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    I generally tell them I am really busy right now and ask them for their number at home so I can call them at home tonight.

    When he was still living at home, my youngest son had a fun way to handle it. If they called and asked for his dad, he'd reply: "he's in the bedroom having sex and my mom is at work right now. Do you want me to take a message?"

    The DNC has not worked well for me, so I am happy to see it working for others. I still get 8 - 10 calls a day in Colorado even though we are also on the Colorado don't call list. Many TM firms don't use the lists - they ignore them and just try to stay anonymous / under the radar.
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  17. #17
    Member reneton's Avatar
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    http://www.youtube.com/watch?v=qv3UCvxUh8E

    Check this answer. I'm pretty sure that guy will never call back and probably will consider a career change.

  18. #18
    Tax Paying Member
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    Quote Originally Posted by Jim Guinn
    Do Not Call works well. Sometimes an errant telemarketer gets through.
    This does work. Our calls are down to a trickle.

    Geno.......You are the newbie in town .........New blood ......New money ........
    The vultures are swarming.


    PS.....DO NOT CALL does not apply to companies that you have an account with.....ie..credit card, etc.
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  19. #19
    Troll Killer and best Snooper!
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    We've been on the Do Not Call list since the beginning. We continue to get telemarketing calls. In self-defense we bought this phone system http://www2.panasonic.com/consumer-e...00000000005702 which announces callers and displays the phone number. We don't answer calls that originate from 866 area codes nor do we answer calls that are announced as "out of area." It's saved us a good bit of grief as I tend to get quite confrontational with telemarketers.

    New homeowners are especially susceptible to telemarketing calls. Protect yourself by any reasonable (and legal) means available.

  20. #20
    Moderator MichaelColey's Avatar
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    Quote Originally Posted by AffiliateHound
    Since I went on the DoNotCall list last year, the ONLY tm calls I've gotten are from a company that sounds just like this. What I've done is start to tell them they are violating Federal law by caling me and as soon as I say that, they hang up.
    They'll hang up if you say almost anything that indicates you're not an easy mark. I've had them hang up with any of these questions: their name, their company name, a manager, what country they're calling from, where they're calling from, if I could get a call back, if I could be removed, if this is a telephone solicitation, what credit card they're calling about, etc. Even if I play along for a while ("yes, I'm interested in lowering my rates" ... "I have $X in credit card debt (which I don't) and pay Y% interest (which I don't)." If it's too low of a debt or interest, they hang up.

    I honestly wonder whether it's a legitimate company or if they're just fishing for identity theft information.

    Quote Originally Posted by Alan Hamilton
    I still get 8 - 10 calls a day in Colorado even though we are also on the Colorado don't call list.
    Alan, get on the national Do Not Call list. It works far better than state ones. Other than the one firm I described above, I probably only get 2-3 calls a year.

    Quote Originally Posted by Rhea
    We've been on the Do Not Call list since the beginning. We continue to get telemarketing calls.
    Make sure you're still on it. They originally expired people from the list after a certain amount of time and required them to re-register their numbers. I think they're changing that now, but you might have been dropped.
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  21. #21
    Super Dawg Member Phil Kaufman aka AffiliateHound's Avatar
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    Quote Originally Posted by MichaelColey
    Make sure you're still on it. They originally expired people from the list after a certain amount of time and required them to re-register their numbers. I think they're changing that now, but you might have been dropped.
    From the National Do Not Call Registry website:
    Your registration will not expire. Telephone numbers placed on the National Do Not Call Registry will remain on it permanently due to the Do-Not-Call Improvement Act of 2007, which became law in February 2008. Read more about it at http://www.ftc.gov/opa/2008/04/dncfyi.shtm.
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  22. #22
    ABW Ambassador Greg Rice's Avatar
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    The DNC list does work, it did for us. The problem we have now is charity calls. I donate to a number of charities and it seems like they share contributor names with each other. Instead of getting a few solicitations in the mail each week it's now about 4-6 per day. Charity phone calls run about 3-10 per day. Since they are charities I don't want to be rude and used to answer the phone and tell them to mail me something and I'll handle it when I write checks. Getting these types of interruptions all day long is nonsense, I prefer to handle it on my time and not their's. If the CID shows "out of area" or "unknown" or a company I don't know I let the phone ring. The problem is they keep calling back. So, I wish I knew what worked best. If you answer the call then it's another distraction. For every one you smack down there's 2 more to take their place. I don't want to be rude to charities but I also don't want to stop what I'm doing and talk to them. Good luck with this Geno.
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  23. #23
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    DNC works great, except for the political solicitations and "surveys"

    Here is what I used to do & kinda wish I still could... I have a telecom site and when phone companies would call and ask, "How would you like to pay $.10/min for your long distance phone calling?" I'd reply with, "How would you like to pay $.03/min for your long distance phone calling? Simply go to _______.com and click on the links for _______." Many of them actually sounded interested! Whether or not they visited the site or signed up for anything is unknown, but my wife and I always got a kick out of it
    Hi, I'm a signature.

  24. #24
    Life is Supposed to be Fun! Rexanne's Avatar
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  25. #25
    Full Member Jim Guinn's Avatar
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    Quote Originally Posted by reneton
    http://www.youtube.com/watch?v=qv3UCvxUh8E

    Check this answer. I'm pretty sure that guy will never call back and probably will consider a career change.
    Now, that is funny! Thanks for the laugh.

    Jim

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