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  1. #1
    Newbie
    Join Date
    May 16th, 2008
    Posts
    7
    reversal question
    Got my first reversal, wondering if someone knows exactly what this mean:
    "VOIDED Repeat Order Lead"
    Now obviously its a repeat of some sort and my guess is someone already had my cookie in their system. Can someone confirm this? I have the same link/banner on a couple of pages and just want to make sure they aren't referring to the fact that the leads are coming from the same banner id on different pages...Thanks in advance..

  2. #2
    Newbie Rolet's Avatar
    Join Date
    October 13th, 2007
    Location
    Kansas City, Mo
    Posts
    1,029
    This usually happens when a customer hits refresh on the thank you page, it can send in a duplicate sale to the SAS system and thus it is invalid, as it is not two separate orders rather the same order repeating itself....

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