Results 1 to 22 of 22
  1. #1
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    1,350
    LS Traditional Login Completely Down
    At least for me. I can't get in to check stats, make links or anything. Anyone else?

  2. #2
    Antisocial Media Expert ProWebAddict's Avatar
    Join Date
    March 25th, 2006
    Location
    Go Daddy
    Posts
    1,109
    I noticed like 20 minutes ago when I tried to login to get links for a silly merchants who didn't include precoded links for their one day sale.

  3. #3
    Affiliate Manager HuckIt's Avatar
    Join Date
    April 17th, 2007
    Location
    'Zona Baby
    Posts
    26
    Been down for me for at least the last hour.

  4. #4
    Newbie
    Join Date
    December 14th, 2007
    Posts
    1
    Cannot Login
    I receive this error when trying to login to the old interface
    Your request was interrupted. We cannot process your request at this time. Please try again later. We apologize for any inconvenience.

    My username/password is not accepted in the new interface.

    I was logged in earlier this morning.

    - Kat

  5. #5
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    2,511
    I logged in several hours ago just fine and continued to keep that screen open and had no problem with the site. I just tried to log in again and now I'm getting the same error message as others.

  6. #6
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    1,350
    Man this is not a good day so far.

  7. #7
    notary sojac Herb ԿԬ's Avatar
    Join Date
    January 18th, 2005
    Location
    Central/Western NY State
    Posts
    7,741
    try again; I'm in OK

  8. #8
    Affiliate Manager HuckIt's Avatar
    Join Date
    April 17th, 2007
    Location
    'Zona Baby
    Posts
    26
    Everything's working now for me.

  9. #9
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    2,511
    Anyone have updates to their reports today? I have two Linkshare merchants that I have multiple sales daily and neither of them have updated today nor any of my other Linkshare merchants.

  10. #10
    ABW Ambassador purplebear's Avatar
    Join Date
    January 18th, 2005
    Posts
    3,960
    Don't have any sales for the day but is showing clicks.

  11. #11
    Member Working Mom's Avatar
    Join Date
    May 18th, 2008
    Location
    Delaware
    Posts
    102
    Thanks Purple Bear
    Uhh...yeah, I noticed LS was down this morning...and I also noticed the stats were showing nothing for us. I wasn't particularly alarmed until I checked tonight and still have a big goose egg for the day.

    I made sure my links were still up, running, and relevant pages were still being indexed appropriately. Everything seems fine on my end so I'll assume there must be some kind of reporting delay at the moment.

    I'll start panicking if another day goes by showing no sales though...

    Thanks for mentioning I'm not the only one who appears to NOT be selling anything on Linkshare today!

    Working Mom

  12. #12
    Full Member
    Join Date
    March 10th, 2006
    Posts
    466
    Don't have any sales for the day but is showing clicks.
    Where do you see clicks for today? You mean in reporting? I don't see them until the following day.

    No sales seen here either.

    Had the error too this morning. Not sure what's going on right now.

  13. #13
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    2,511
    Neither sales nor clicks updated today for occurrences yesterday.

    Any clicks that show with a 5/20 date were actually made in the early morning hours of 5/20 based on GMT.

  14. #14
    Member Working Mom's Avatar
    Join Date
    May 18th, 2008
    Location
    Delaware
    Posts
    102
    Okay, now it's another day with no sales showing.

    Has anyone heard anything about what's going on w/ LS and when they intend to fix it? I haven't been with them all that long and I don't know anyone in their company well enough to ask them to look into it for me...perhaps someone here "knows a guy" over there who might clue us in to what the situation is.

    Kind of uncomfortable not knowing where the sales are. And reading through things on this forum about "black hat" affiliate tactics makes me wonder if there's some kind of newly invented trick some rogue is using to siphon legit affiliate commissions... (please accept my apologies if I sound a little paranoid; but it was a thought that popped into my head on my second day of zero sales)

    So if anyone can get the inside scoop and share -I'd sure appreciate it.


    Thanks,
    WM

  15. #15
    Full Member
    Join Date
    March 10th, 2006
    Posts
    466
    I just phone them. There was like a 3 second delay, and difficult to hold a conversation.

    Try synergy analytics. Its a little link under the traditional interface. it takes a while to load, but information is there for the 20th.

    In Synergy Analytics click the Traditional Reports link, then click Individual Item report, and then enter the dates, 20th to 22nd. Let us know if it worked.

    I see activity but it's not the sort i want to see...

  16. #16
    Member Working Mom's Avatar
    Join Date
    May 18th, 2008
    Location
    Delaware
    Posts
    102
    Mr. Jones!

    You're worth your weight in GOLD.

    I never knew that Synergy Analytics screen existed....I like it a whole lot better than the general one I'd been using. I'll take your word for it and avoid trying to talk to someone on the phone with the whole three second delay feature. Life is too short to spend my workday doing that.

    And I hear you about not seeing the sales activity you want to see. It looks like we're selling 20-30% less than average over the last couple of days...which could just be the way things are or might somehow be related to all these changes. But overall, your information has assuaged my panic/crisis situation for the time being. At the very least, some data is there showing that we haven't fallen off the face of the interface with LS. Thanks again.
    -WM

  17. #17
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    2,511
    SynergyAnalytics is a totally useless product and Linkshare knows it. It hasn't been accurate since at least last September.

    Linkshare is being totally irresponsible for not putting up a status report in their Announcements section. Any delay that has lasted more than 24 hours should absolutely be communicated.

    By the way, Working Mom, no need to be concerned about someone siphoning off sales when something like this happens that affects everyone.

  18. #18
    Full Member
    Join Date
    March 10th, 2006
    Posts
    466
    Linkshare is being totally irresponsible for not putting up a status report in their Announcements section. Any delay that has lasted more than 24 hours should absolutely be communicated.
    Agreed. But not surprising at the same time.

    BTW: I normally never, ever, use Synergy Analytics and can't say how effective it is.

  19. #19
    Moderator
    Join Date
    April 6th, 2006
    Posts
    2,689
    Problem here too.. old interface shows no activity yesterday (incl clicks), new interface indicates a diff total in monthly sales, but no clicks yesterday, and all reports are blank.

    No announcements, it seems...? That's why I wandered into here just now..

    If they're transitioning the interface, just need to know... otherwise we will start to think it's a tracking issue..

  20. #20
    Affiliate Manager Howard Gottlieb's Avatar
    Join Date
    December 30th, 2006
    Location
    Mansfield, Texas
    Posts
    1,561
    Same here.

    Problem for us is we get all transactions through a data file that was empty yesterday.

    Is there a Linkshare Moderator looking at this thread that wants to explain what is going on?
    I would rather live my life as if there is a God and die
    to find out there isn't, than live my life as if there
    isn't and die to find out there is.

  21. #21
    ABW Ambassador purplebear's Avatar
    Join Date
    January 18th, 2005
    Posts
    3,960
    " Any clicks that show with a 5/20 date were actually made in the early morning hours of 5/20 based on GMT."

    ok, that must've been it, I guess. Just made a check now and there's no clicks. There are impressions but no clicks.

    I only use Synergy Analytics to check on payment info sometimes, all the other time I use the traditional reports. I've still been using the old log in, too.

  22. #22
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    2,511
    Linkshare Moderator, why are you remaining silent on this issue?

  23. Newsletter Signup

+ Reply to Thread

Similar Threads

  1. f8: Introducing Anonymous Login and an Updated Facebook Login
    By Chuck Hamrick in forum Blogging, Mobile and Social Media
    Replies: 9
    Last Post: August 27th, 2015, 11:41 PM
  2. Can't Get to Traditional Login
    By Snowman in forum Rakuten LinkShare - LS
    Replies: 10
    Last Post: September 29th, 2008, 06:54 PM
  3. Can Anyone Check Their Traditional Reports
    By Aunt Lily in forum Rakuten LinkShare - LS
    Replies: 3
    Last Post: May 1st, 2008, 02:19 AM
  4. Traditional Indian Merchandise
    By John Jupp in forum Midnight Cafe'
    Replies: 0
    Last Post: November 27th, 2007, 02:49 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •