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May 23rd, 2008, 10:47 PM #1Rosetta Stone StupidityWe are in the process of cleaning up our affiliate program and have made the decision to expire all publishers that show no revenue activity over the past three months. You are receiving this email because your account falls under within the inactive category.
If you would like to continue your affiliation with Rosetta Stone and have plans to activate, please contact us. We would be happy to re-evaluate our decision.
Rosetta Stone Affiliate Manager
Kick out inactive affiliates that have no negative impact on your program, as no clicks were being driven.
I was contemplating doing a campaign for some Rosetta Stone products, but I guess I'll just find another merchant to use now. Kicking out dormant CJPs (let alone any other affiliate) is definitely not the way to go.
May 23rd, 2008, 10:50 PM #2
I found it funny, they kept bugging me to join and put them up. I told them I didnt' think they would fit in well on my site. I did join and now they terminate me.
May 23rd, 2008, 10:55 PM #3
Terminating flamingoworld isn't something a knowledgeable AM would do, that's for sure.
Lena (or whoever manages Rosetta Stone's program - he or she had the foresight not to sign a name to the termination letter) is also oblivious about the affiliate who's been squatting on their TM with their URL for months (Rosetta Language Software
www.RosettaStone.com Fastest Learning Course, Guaranteed Used by NASA, FBI, 10,000 Schools.), or the 3 other affiliates who are currently breaking the policy on Google.
May 23rd, 2008, 11:11 PM #4
I wasn't in the program that long, hadn't had time to even try to optimize. I would have thought an email saying hey, anything we can do to get you to push us more, better placements, do you need anything etc would have come before a termination.
May 23rd, 2008, 11:12 PM #5
Joshua, why post a direct link to this merchant ??
i don't want to do stupid thing
May 23rd, 2008, 11:23 PM #6
Pardon if this sounds dumb (it is the end of a long day...) but if you weren't driving any clicks or actively promoting them, regardless of your CJP status, why do you care that they're clearing you out? I'd only give a crap if I was actually making money off the program... in which case they wouldn't be clearing you out anyway.
I do agree that you'd think a courtesy email to the CJPs is in order rather than blanketing them in with every other lame affiliate, but... meh...just my 2 cents... seems like there are bigger injustices than this.
May 23rd, 2008, 11:31 PM #7Originally Posted by TrishaLyn
May 23rd, 2008, 11:34 PM #8
I had some sales in January. It isn't like I haven't had any. We have been busy revamping our site and we didn't even have all our planned placements up yet. With more specializes merchants like them sometimes you have to play around with them to see what works.
And I really wouldn't mind had they not asked several times to get me to join.
May 23rd, 2008, 11:36 PM #9
>> weren't driving any clicks or actively promoting them
the fact is they are not removing really inactive affiliates
they are get rid of all those active but no sales yet or no sales recently affiliates
so you wasted time set up their links in the past and
u have to spend time to remove those links from your sites now
May 23rd, 2008, 11:56 PM #10Originally Posted by flamingoworld
What are merchants going to figure out that terminating inactive affiliates is one of the most stupid things they can do?
I've been toying around with an idea for an Affiliate Summit Session titled "The #N# Biggest Mistakes Affiliate Managers Can Make (And What They Should Do Instead)". Terminating Inactives would probably be #1 on my list.
May 24th, 2008, 12:29 AM #11Originally Posted by TrishaLyn
Maybe a merchant will reconsider for a CJP, but for a smaller publisher? I don't think so.
Not sure if I've mentioned this before, but 2 weeks after I originally signed up for Rosetta Stone's program (over a year ago), I received a newsletter mentioning that they were going to start deactivating inactive affiliates. I sent an email back stating my opinion (pretty much identical to Michael's) on deactivating affiliates, and Lena wrote back assuring me that they were only going after affiliates inactive over 6 months, and completely ignoring my other points.
There's a large thread just about this topic at http://forum.abestweb.com/showthread.php?t=101434 - Having been on the merchant side myself, I can say that there's absolutely no advantage to cleaning out inactive affiliates, and in fact, is only a downside.
May 24th, 2008, 12:32 AM #12
When you get your site up and running, and start sending traffic to Rosetta, I'm quite sure they'll reinstate your account.
I'm willing to bet that 90%+ of the affiliates they just 'terminated' wouldn't end up sending them any traffic within the next 12 months..
May 24th, 2008, 03:40 AM #13
This does annoy me. I use the API for a shopping site, and my own contextual ad service, and need to be a member of a good number of merchants to offer choice to my visitors. Maybe one day I'll be blogging about "learning language" and need a relevant ad. For affiliates who work in this contextual way it certainly doesn't help the merchant if they terminate inactive affiliates because you never know when an affiliate is going to need you.
Code Monkey: Nobody is going to send traffic to a merchant who just terminated them, it will just go to their competitor.
May 24th, 2008, 08:02 AM #14
>> Nobody is going to send traffic to a merchant who just terminated them, it will just go to their competitor.
traffic stop after relationship ended
as i don't understand what Code Monkey said
May 24th, 2008, 10:31 PM #15Originally Posted by Joshua
Sometimes sending out a termination notice is the only way to get an affiliate attention. I've often sent out "hey how can we help you optimize? can we send you an exclusive coupon? custom creative?" notes to affiliates that never get a response.
Perhaps if I did send a termination notice, then I would get a response?
Like Tricia said....don't really see the big deal here if you're not active. And if you are active, or have a plan to do so....I think simply dropping a note back to the manager would go a long way.
Funny how some affiliates take business tactics as such a personal affront sometimes.[B]Dave Oliver[/B] - AMWSO Affiliate Program Management Team
[URL=http://www.amwso.com]www.amwso.com[/URL] | dave [at] amwso.com | AIM: DaveOliPM | Twitter: [URL=https://twitter.com/daveolipm]@daveolipm[/URL] |
Programs: [URL=http://www.amwso.com/artoftea.php] Art of Tea[/URL] | [URL=http://www.amwso.net/affiliatet/eachbuyer-affiliate-program/]Eachbuyer[/URL] | [URL=https://www.facebook.com/amwso]AMWSO FB[/URL]
May 24th, 2008, 10:38 PM #16
- Join Date
- January 18th, 2005
I can see both sides. That it could make sense as an affiliate manager to send out a termination e-mail. However, from an affiliate point of view, it just can seem like a threat.
I personally have so many projects, that if a merchant does terminate me, I just brush it off, and it is their loss.
If I was planning on doing something for the merchant, then maybe I would contact them. I suppose it depends on the merchant, and how far up they were on my to do list (seems to get bigger every day)
There are thousands of merchants with affiliate programs. We may never get to even look at some merchants, ever.
May 24th, 2008, 10:58 PM #17Originally Posted by DaveAMWSO
May 24th, 2008, 11:14 PM #18Originally Posted by DaveAMWSO
May 27th, 2008, 10:57 PM #19
May 28th, 2008, 11:42 AM #20
Active affiliates are not safe either
- Join Date
- May 28th, 2008
I got this email too, and I have generated sales for them and continued to generate sales. I guess they don't want revenue producing affiliates in their program either.
May 28th, 2008, 09:42 PM #21Originally Posted by -CJAFF-
May 29th, 2008, 02:06 PM #22
Got this today, but gee I am too busy with other things to add any links back.
I’m reaching out to you to inform you that due to a system error your account was accidently expired from the Rosetta Stone Affiliate Program. This was an oversight and we are taking the appropriate steps to reinstate you into the program. Please make sure you accept the new program terms waiting for you!
We value our relationship and hope you can understand that this was an error on our part and had nothing to do with your efforts within the program. Again, please accept our apologies for the inconvenience.
May 29th, 2008, 02:12 PM #23
Merchants who pay attention should heed the advice here.
There are many of us who do fairly well at this that have a laundry list of sites in development. You might be on one of those lists.
As affiliates, I can tell you, there are definitely no shortage of ideas for new sites to build.I would rather live my life as if there is a God and die
to find out there isn't, than live my life as if there
isn't and die to find out there is.
May 29th, 2008, 02:55 PM #24
Recieved that oversight email too!
- Join Date
- May 28th, 2008
I got that email too. I probably wouldn't accept the new terms. There are plenty of other language software merchants that I plan to promote.
Good Writtens Rosetta Stone!
From a revenue producing affiliate.
May 30th, 2008, 06:51 AM #25
>> too busy with other things to add any links back.
yes , after you add back the links a while
they will initiate another clean up
i hit the expire button to end the relationship instantly before waiting the 7 days period
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