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  1. #1
    ABW Ambassador
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    All Traditional Reports Showing Zeros
    Where is that new Linkshare President when we need him?

  2. #2
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    Do you think he knows what reports are? Let alone traditional reports versus "new publisher dashboard"? He's probably just getting up to speed on Synergy Analytics.

  3. #3
    Affiliate Manager Howard Gottlieb's Avatar
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    Reporting has been less than stable lately : (
    I would rather live my life as if there is a God and die
    to find out there isn't, than live my life as if there
    isn't and die to find out there is.

  4. #4
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    Quote Originally Posted by visitourmall
    Reporting has been less than stable lately : (
    In 5 years I don't remember a time when they have worked consistently. I can deal with it pretty well this time of year, but two days after Thanksgiving is when it drives me crazy.

  5. #5
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    Reporting on a 4 day week maybe...

  6. #6
    ABW Ambassador La_Valette's Avatar
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    Seeing zero reports here too
    Kids, you tried your best and you failed miserably. The lesson is, never try. -- Homer Simpson

  7. #7
    ABW Ambassador La_Valette's Avatar
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    Quote Originally Posted by Aunt Lily
    In 5 years I don't remember a time when they have worked consistently. I can deal with it pretty well this time of year, but two days after Thanksgiving is when it drives me crazy.
    It should never happen.
    Kids, you tried your best and you failed miserably. The lesson is, never try. -- Homer Simpson

  8. #8
    OPM and Moderator Chuck Hamrick's Avatar
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    I am seeing this on the merchant side going back to the 10th. Have put the question to our LS rep.

  9. #9
    ABW Ambassador
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    Quote Originally Posted by Chuck Hamrick
    I am seeing this on the merchant side going back to the 10th. Have put the question to our LS rep.
    Thanks Chuck. Maybe the'll listen to the folks to pay the bils

  10. #10
    ABW Ambassador La_Valette's Avatar
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    Quote Originally Posted by Aunt Lily
    Thanks Chuck. Maybe the'll listen to the folks to pay the bils
    There'd be no bills to pay if it wasn't for the affiliates running the other side of things.

    I certainly hope the new management doesn't adopt the affiliates-are-a-dime-a-dozen-and-only-merchants-count philosophy... it's too common in this business.
    Kids, you tried your best and you failed miserably. The lesson is, never try. -- Homer Simpson

  11. #11
    ABW Ambassador Bob Lawrence's Avatar
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    I've also noticed that some of my sales for May are not showing up in the interface also. Just Vanished [ not reversals and not non-commissioned either.]

  12. #12
    Super Dawg Member Phil Kaufman aka AffiliateHound's Avatar
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    Quote Originally Posted by bobs-pcmall.com
    I've also noticed that some of my sales for May are not showing up in the interface also. Just Vanished [ not reversals and not non-commissioned either.]
    Had that happen last night, but missing sales returned today.
    Since June 10, 2012 a vegan aarf but still writing the Hound Dawg Sports Blog
    "If you don't have time to do it right, when will you have time to do it over?" -John Wooden;
    "Raj, there’s no place for truth on the internet." -Howard Wolowitz[/SIZE]

  13. #13
    Comfortably Numb John Powell's Avatar
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    I'm not showing any life in either old or new interface for over 24 hours. I added and tested some links yesterday morning and the test clicks haven't showed up yet.


  14. #14
    ABW Ambassador Bob Lawrence's Avatar
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    AffiliateHound.

    It appears to be three items missing when I compare the item counts from the old interface to the synergyanalictics. Sorry if that isn't spelled right LS.
    I seem to always have a problem with that one...

  15. #15
    ABW Ambassador La_Valette's Avatar
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    Still seem to be down today, Monday June 16
    Kids, you tried your best and you failed miserably. The lesson is, never try. -- Homer Simpson

  16. #16
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    Having the same problem here... A couple sales recorded around the 12th or so but no traffic at all... still none to date & no more sales. A bit frustrating I must say.

  17. #17
    ABW Ambassador
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    While Impressions and Clicks are not reporting, I've had lots of sales report every day.

  18. #18
    Member shopsat24seven's Avatar
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    January 3rd, 2008
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    Angry
    Ya, I see sales from the merchant side, but no clicks/impressions.

  19. #19
    Affiliate Manager HuckIt's Avatar
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    If my eyes aren't deceiving me, I think missing clicks and impressions have now posted from the 12th. Perhaps this issue is getting resolved, slowly but surely.

    It would have been helpful of @Ranae or @NotRanae to post some sort of update here, though.

  20. #20
    ABW Ambassador
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    It would be helpful if LS stated on their WEBSITE what is going on. Not every affiliate knows about ABW.

    All Ranae will say is that they are aware of the problem, they are working on it, and tracking isn't being affected and thank us for our understanding and patience. She'll give one approximate fix time and then change it at next posting.

  21. #21
    Member shopsat24seven's Avatar
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    Ya, I see that to. 12th updated.

  22. #22
    Comfortably Numb John Powell's Avatar
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    OK they have turned them loose. All seems good.


  23. #23
    Newbie
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    Click and impression reporting
    Quote Originally Posted by HuckIt
    If my eyes aren't deceiving me, I think missing clicks and impressions have now posted from the 12th. Perhaps this issue is getting resolved, slowly but surely.

    It would have been helpful of @Ranae or @NotRanae to post some sort of update here, though.
    Sorry we've been so quiet about this. We've been trying hard to fix it and I didn't want to post anything before I was sure about ETA.

    Clicks and impressions from 6/10-6/12 were loaded yesterday, 6/13 should be almost done loading, and I expect 6/14-6/15 to be finished by this evening.

    We're really sorry about all the trouble this has caused you. Thanks for your patience.

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