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  1. #1
    Member
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    April 11th, 2008
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    Poor communication with performics for feeds
    It sure would be nice to talk to a human being about the problem I am having with performics and getting their data feed. They just keep sending me emails saying my account doesn't exist. Is there any way I can get a contact to help me?

  2. #2
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
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    June 21st, 2007
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    Hello,

    Please send me the last email you received from us regarding your request.

    Thank you,

    Jamie Ross
    jamier[at]google.com

  3. #3
    ABW Ambassador 2busy's Avatar
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    January 17th, 2005
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    I don't get any response at all. I'm sending in a copy of what was sent out requesting two feeds with no response yet. I am aware that one of the feeds I was requesting was not completed until yesterday so maybe that's the reason. It just leaves you wondering if there was something else that had to be done that wasn't in the instructions (pdf) ...

  4. #4
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
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    Hello,

    Thank you for the email. Your request is being worked on.

    Jamie

  5. #5
    Member
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    April 11th, 2008
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    Oregon
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    getting datafeeds
    I think I might be getting 3 data feeds today(or at least maybe this week)! Yay, except I have dozens of vendors with performics and I may only request 5 at a time and wait for them to complete them before I may request more. It has taken me two weeks to get 3, so at that rate I'm looking at about 9-1/2 months to get them all. It's like giving birth.

  6. #6
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
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    Hello,

    We don't want the data feed process to be "like giving birth." :0

    Please send over all the feeds you would like and we will get them completed within 5-10 days or sooner.

    Thank you,

    Jamie

  7. #7
    Member
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    April 11th, 2008
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    Oregon
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    Hello Jamie

    Thank you so much. You have no idea how happy you're making me!

  8. #8
    Comfortably Numb John Powell's Avatar
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    October 17th, 2005
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    Bayou Country, LA
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    To balance criticism with praise -- I applied for my first feed Monday and by Wednesday I had it delivered to my ftp server. It probably cost a day because I was trying to get them to grab the ftp password from the OrangeLinks setup. So far during the past 6 months the support at Performics gets 2


  9. #9
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
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    This makes our day. Thanks!!

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