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July 7th, 2008, 08:46 PM #1Login Screen has changed and won't let me in
The login screen now sports the Google logo. My user name and password are there, but when I click the login button ... entry denied:
Sorry, ConnectCommerce has encountered an unexpected error.
Please go back using your browser's Back button and submit your request again. If you continue to experience this error, please contact your Account Executive or the ConnectCommerce Web master at firstname.lastname@example.org.
I'm wondering if it there is some sort of conflict between my Google username/password and Performics username/password since the username for both is my email address, but the password is different.
Updated to say, that's not it because when I use the Google password I get a different screen:
Sorry, the login failed. Please try again.
Sorry, the login failed. Passwords must be at least 8 characters in length. Please contact Support for assistance.
So, I decided to use the "forget password ?" feature. Google emailed me a new password which "must be used the next time I log in."
I'm back to the first error screen.
Last edited by Tracy; July 7th, 2008 at 08:56 PM.
July 7th, 2008, 08:58 PM #2
Hmmm...what's that old golf saying? "Par for the course." Such a shame that these behemoth technology giants cannot get a log screen re-badged without a glitch. Didn't they test from outside their office?
I logged in just fine early this morning. But I just tried to log in now - and got the same message you got. Then I tried with a "wrong" login and got the more or less "normal" error message of, "Sorry, the login failed. Please try again."
I also saw the "too short" password notice. Evidently size does matter to the Big G.
Somebody pushed the wrong button.
July 7th, 2008, 08:59 PM #3
Never mind. It just let me in after I sent an email, naturally, complaining that I couldn't get in.
July 7th, 2008, 09:00 PM #4
- Join Date
- January 17th, 2005
Had the same problem, but tried a few more times and got in.
July 7th, 2008, 09:02 PM #5
- Join Date
- January 18th, 2005
- Nunya, Business
Just tried and ok on my end, new look, blue.
"Sorry, the login failed. Passwords must be at least 8 characters in length. Please contact Support for assistance."
I have less than that so don't know.
July 7th, 2008, 09:02 PM #6
- Join Date
- September 28th, 2007
It is ok now!
But some function seems still " on the way"
July 7th, 2008, 09:18 PM #7Originally Posted by Trust
July 7th, 2008, 09:49 PM #8
July 7th, 2008, 11:41 PM #9
Nice modern look but functionality seems unchanged.
July 8th, 2008, 08:39 AM #10
I got in fine yesterday, I just went to log in and I went automatically to my account, no login page at all, not even with the account and password already filled out.1stopshopping4moms.com
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