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  1. #1
    Chick with Brains Tracy's Avatar
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    January 18th, 2005
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    Polk County, Florida
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    1,878
    Login Screen has changed and won't let me in
    The login screen now sports the Google logo. My user name and password are there, but when I click the login button ... entry denied:

    Sorry, ConnectCommerce has encountered an unexpected error.

    Please go back using your browser's Back button and submit your request again. If you continue to experience this error, please contact your Account Executive or the ConnectCommerce Web master at affiliate@performics.com.
    Anybody else encountering the same problem?

    I'm wondering if it there is some sort of conflict between my Google username/password and Performics username/password since the username for both is my email address, but the password is different.

    Updated to say, that's not it because when I use the Google password I get a different screen:

    Sorry, the login failed. Please try again.
    Here's the kicker. Out of frustration I typed a few letters in the password field, and this message came up.

    Sorry, the login failed. Passwords must be at least 8 characters in length. Please contact Support for assistance.
    My original password was seven characters in length. So now it doesn't work? Just wonderful.

    So, I decided to use the "forget password ?" feature. Google emailed me a new password which "must be used the next time I log in."

    I'm back to the first error screen.
    Last edited by Tracy; July 7th, 2008 at 09:56 PM.

  2. #2
    Beachy Bill's Avatar
    Join Date
    November 20th, 2005
    Posts
    8,266
    Hmmm...what's that old golf saying? "Par for the course." Such a shame that these behemoth technology giants cannot get a log screen re-badged without a glitch. Didn't they test from outside their office?

    I logged in just fine early this morning. But I just tried to log in now - and got the same message you got. Then I tried with a "wrong" login and got the more or less "normal" error message of, "Sorry, the login failed. Please try again."

    I also saw the "too short" password notice. Evidently size does matter to the Big G.

    Somebody pushed the wrong button.
    Bill / Marketing Blog @ 12PM - Current project: Resurrecting my "baby" at South Baltimore..
    Cute Personal Checks and Business Checks
    If you are too busy to laugh you are too busy.

  3. #3
    Chick with Brains Tracy's Avatar
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    January 18th, 2005
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    Polk County, Florida
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    1,878
    Never mind. It just let me in after I sent an email, naturally, complaining that I couldn't get in.

  4. #4
    Member
    Join Date
    January 18th, 2005
    Posts
    50
    Had the same problem, but tried a few more times and got in.

  5. #5
    ABW Ambassador
    Join Date
    January 18th, 2005
    Location
    Nunya, Business
    Posts
    23,684
    Just tried and ok on my end, new look, blue.

    "Sorry, the login failed. Passwords must be at least 8 characters in length. Please contact Support for assistance."

    I have less than that so don't know.

  6. #6
    Newbie
    Join Date
    September 28th, 2007
    Posts
    2
    It is ok now!
    But some function seems still " on the way"

  7. #7
    Chick with Brains Tracy's Avatar
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    January 18th, 2005
    Location
    Polk County, Florida
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    1,878
    Quote Originally Posted by Trust
    Just tried and ok on my end, new look, blue.

    "Sorry, the login failed. Passwords must be at least 8 characters in length. Please contact Support for assistance."

    I have less than that so don't know.
    I must have timed trying to get in just when they were switching everything over. They sent me a new password which was a weird combination of upper/lower case letters only. I'd never remember it when traveling, so once I could login I changed the password to more than 8 letters. I didn't even bother trying to set it back to the first one. At least I'm in now. My eyes are trying to adjust to the new look. I was used to the lines.

  8. #8
    Beachy Bill's Avatar
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    November 20th, 2005
    Posts
    8,266
    Yup - back in.
    Bill / Marketing Blog @ 12PM - Current project: Resurrecting my "baby" at South Baltimore..
    Cute Personal Checks and Business Checks
    If you are too busy to laugh you are too busy.

  9. #9
    Comfortably Numb John Powell's Avatar
    Join Date
    October 17th, 2005
    Location
    Bayou Country, LA
    Posts
    3,432
    Nice modern look but functionality seems unchanged.


  10. #10
    Member nyfamily5's Avatar
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    May 25th, 2008
    Location
    Apex, NC
    Posts
    154
    I got in fine yesterday, I just went to log in and I went automatically to my account, no login page at all, not even with the account and password already filled out.
    1stopshopping4moms.com
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