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  1. #1
    Member lschofield's Avatar
    Join Date
    April 11th, 2007
    Location
    Chicago, IL
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    137
    After Hours Support at Linkshare?
    I've just received an email from Linkshare saying I've been temporarily removed from the Macys program. I'm actually doing quite well with them now and have been in contact with someone from Macys. They asked me to hold on to an email they sent me in case I accidentally got deleted from the program, which I'm in receipt of and forwarding to relevant people.

    As I have Macys links all over my site, am getting lots of traffic for Macys (doing very good on SERPs for my Macys page) I don't like the errors that get served up when someone clicks on my Macys links. I emailed my contacts at Macys and emailed Linkshare, but am so worried I won't be able to get in touch with someone in time.

    Is there an afterhours support at Linkshare? I see their phone number is only good from 9am to 6pm.

    Thanks for anyone that can help!!!
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  2. #2
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    2,511
    Linkshare doesn't have after hours affiliate support but an issue like yours would have to be handled with the merchant. Linkshare will only reactivate at a merchant's direction.

  3. #3
    Member lschofield's Avatar
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    April 11th, 2007
    Location
    Chicago, IL
    Posts
    137
    They managed to get it sorted out first thing this morning, so it was a very quick turnaround time. I suppose this is another reason to develop a relationship with your AMs!
    [IMG]http://www.centsible.net/images/centsible28x196.bmp[/IMG]
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