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  1. #1
    ABW Ambassador JoyUnltd's Avatar
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    January 19th, 2005
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    Question Lock Dates Passed & No Commission
    I have several transactions with one merchant that had various lock dates and 4 of the dates are already passed, however, the "lock" didn't kick in. Is this supposed to be automatically done by SAS or does the merchant put the lock on?
    Renée
    Pay no attention to that woman behind the curtain. -Wizardress of Oz

  2. #2
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    January 18th, 2005
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    JoyUnltd,

    This is an automated process, so if the lock date has passed it is likely that there is an error on our end. Can you email me a few details such as the merchant name, and your account ID and i'll look into it.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  3. #3
    ABW Ambassador JoyUnltd's Avatar
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    January 19th, 2005
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    Brian,
    A public apology from me! I plead temporary insanity—thinking I was in October rather than September. Thank you so much for your time and extraordinary patience!!
    Renée
    Pay no attention to that woman behind the curtain. -Wizardress of Oz

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