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  1. #1
    OPM/Moderator Hectic GHC's Avatar
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    Unhappy I've got a bug - Need Advice
    No, I'm not contagious and a cream won't help.

    My Norton Anti-virus has expired and hasn't been recently updated. Spybot didn't help. Ad-Aware hasn't helped..

    Every few minutes now I'm getting pop-ups using Internet Explorer but I use Firefox 100% of the time. I'm getting voices from no where telling me I've won a contest. And its starting to affect the speed and performance of my laptop.

    What is the one shot fix all for this type of problem ongoing? If I renew Norton, will it fix it? or Should I buy Spyware Doctor? What about OneCare, I could earn fifty cents commission if I buy that...

  2. #2
    ABW Founder Haiko de Poel, Jr.'s Avatar
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    Delete them all and download nod32 - www.eset.com it'll fix it all.
    Continued Success,

    Haiko
    The secret of success is constancy of purpose ~ Disraeli

  3. #3
    ABW Ambassador Joshua's Avatar
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    Hijackthis would be the best program to run to get rid of stuff that AdAware or Spybot can't catch. You can download it at http://download.hijackthis.eu/HJTInstall.exe , and then paste the log file it generates into the form at http://hijackthis.de/ , and see what's going on with your computer.

    The most advanced thing to run (if hijackthis doesn't help) would be SecCheck at http://www.mynetwatchman.com/tools/sc/ . If you run that and post the link to the diagnostic report here, I could try to see what's up. Hijackthis would be your best bet to start, however.

  4. #4
    OPM/Moderator Hectic GHC's Avatar
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    Never heard of it, thank you, Haiko.

    I'm doing that right now.
    Greg Hoffman
    Affiliate Marketing Advocate of the Year 2016; Best OPM/Agency - 2014; Best OPM/Agency, Five Years in a Row - ABestWeb.
    Visit Greg Hoffman Consulting

  5. #5
    ABW Ambassador 2busy's Avatar
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    Haiko is right. ESET NOD32 will let you run a full version as a trial so it costs you nothing to use it, and there just isn't any better available.

  6. #6
    OPM/Moderator Hectic GHC's Avatar
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    I downloaded the free 30-day trial of ESET NOD32. It immediately found a virus and quarantined it. I ran a full system scan and it found three more threats to fix.

    During the 45 minutes it ran, the pop-up was teasing me in the background. It's still there.

    I'm going to check out Spyware Doctor, they have a 3-computer deal for $29. Last night, it showed me all the threats but then asked me for money. I was hoping a free software would work.

    If this doesn't work, I'm going with Joshua's suggestion and will let you know.

    Thanks for the help.

  7. #7
    ABW Ambassador Boom or Bust's Avatar
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    Run a full scan in safe mode.



    X

  8. #8
    ABW Ambassador Greg Rice's Avatar
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    Quote Originally Posted by Haiko de Poel, Jr.
    Delete them all and download nod32 - www.eset.com it'll fix it all.
    My main Trend Micro expires in 12 days and I didn't update my subscription yet. Just bought 1 license for this to see how well it works. I have PcCillin on 6 computers here and have been mostly happy with it since it seems to do the job so I'll see if this will replace PcCillin on all of my PCs.
    Greg Rice Affiliate Program Management
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  9. #9
    Kung Fu Master Eathan's Avatar
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    When running programs like AdAware, SpySweeper, etc it may help to let the software check for updates to its threat DB and then disconnect your network cable before running a sweep. This can prevent some adware from calling home and reinstalling itself as soon as you finish deleting it.

    Once you've run your sweep, you may be able to catch other pieces of the adware (updaters, reinstallers, etc) by rebooting while still disconnected. Open task manager as soon as your comp comes back up and watch active processes as the boot finishes. Write down anything fishy and use another computer with an Internet connection to research those processes.

    Good luck!
    Eathan Mertz

    Black Cat Mining - Gold Prospecting & Rockhounding Equipment

  10. #10
    Moderator BurgerBoy's Avatar
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    I've used them all and my computer kept getting infected.

    I found eset and cleaned up my computer.

    Since I installed eset I've never had any more computer problems at all.

    Vietnam Veteran 1966-1970 USASA
    ABW Forum Rules - Advertise At ABW

  11. #11
    ABW Ambassador Joshua's Avatar
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    I forgot to mention my other favorite Spyware remover - Windows Defender. It's one of the best tools out there to proactively prevent spyware from infecting a system. For cleanup I prefer the power of Hijackthis (as this basically checks all registry and system settings where spyware could hide, and lets you manually remove pieces that other programs may not catch), but Defender can remove a lot, as well.

    Hijackthis may seem oriented to more advanced users, but there are always places where you can post your log (or the community-based automatic log analysis from hijackthis.de) and get others to assist you.

  12. #12
    Full Member Zdig's Avatar
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    buy a mac

  13. #13
    OPM/Moderator Hectic GHC's Avatar
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    Ok. The bug is gone. Spyware Doctor finally got it and it only cost me $24.95. Now I'm going to to look at ESET NOD32 as my antivirus software long term.

    Thanks all.
    Greg Hoffman
    Affiliate Marketing Advocate of the Year 2016; Best OPM/Agency - 2014; Best OPM/Agency, Five Years in a Row - ABestWeb.
    Visit Greg Hoffman Consulting

  14. #14
    MasterMike HardwareGeek's Avatar
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    Get NIS 2009
    http://www.hardwaregeeks.com/index.p...nder_1_minute/

    I wouldn't of told you to get NIS 2 weeks ago, but I recomend it now and Its well worth what it cost. no there aren't affiliate links in my blog post.

    It installs in under a minute
    http://www.hardwaregeeks.com/index.p...security_2009/

    uses less then 6 MB of memory even when running a full system scan

    less bloated than AVG, easier to use than NOD32 and AVast. and way better than Windows Onecare or McAfee.

    NIS 2009 ROCKS

  15. #15
    Newbie
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    August 11th, 2008
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    try this two if its help

    from your post, I would guess you may be just an average user.

    so start from the most basic.

    Download these two prog.
    Ad-ware and Avast Anti-virus (all free)
    http://www.download.com/Ad-Aware-200...dlPid=10844457
    http://www.download.com/Avast-Home-E...dlPid=10888427
    try to follow the steps and see thx work....

    if no. try thes two one.
    http://portableapps.com/news/2008-09..._portable_0.94
    or you can try
    the AVG antivirus for a luck

    if all fail

    http://www.hijackthis.de/

    download this (no need to install). Run a check and post the report (remove any IP info pls) and see if we can solve it off-shore

    Otherwise u may need to bring to the computer store for check

    Parker

  16. #16
    No Longer Banned!
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    Clam AV And A Cleaner ??....
    Quote Originally Posted by akagorilla
    No, I'm not contagious and a cream won't help.

    My Norton Anti-virus has expired and hasn't been recently updated. Spybot didn't help. Ad-Aware hasn't helped..

    Every few minutes now I'm getting pop-ups using Internet Explorer but I use Firefox 100% of the time. I'm getting voices from no where telling me I've won a contest. And its starting to affect the speed and performance of my laptop.

    What is the one shot fix all for this type of problem ongoing? If I renew Norton, will it fix it? or Should I buy Spyware Doctor? What about OneCare, I could earn fifty cents commission if I buy that...

    Ag

    You can use advanquest free forever.

    Be sure to sweep your house. Try a decent registry cleaner and follow Haiko's tips.

    You got ShoreWall ?? EEEErrrr, ClamAV ???

    Please advise.

    Steve
    DreamLinux.net | Registered Linux User 453976 | PM me to view our sites. It's a Google thing.

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