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  1. #1
    Newbie
    Join Date
    August 22nd, 2008
    Posts
    21
    SAS Private Messaging System?
    I got PM from one of my affiliate. I need to reply back to him with an attachment.
    To do that task I have to:
    1. Login to my admin panel, either scroll through affiliates or search for affiliate by domain or by his ID. Lots of clicking.
    2. Click "contact him"

    As far as I can see:
    There is no any record of his emails to me
    There is no way to access records of other affiliates to me.
    There is no simple one-click way to access my private messages.
    There is no way to add attachments to message.

    I apologize upfront if I missed something, as it was obvious to me that every AffNet should have a proper way to handle simple private messaging?

    Gleb

  2. #2
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
    Join Date
    January 18th, 2005
    Posts
    3,657
    Gleb,

    The system is not a private messaging system... it forwards your message directly to the affiliate's email address on file with us.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  3. #3
    Newbie
    Join Date
    August 22nd, 2008
    Posts
    21
    Thanks for your reply Brian.
    Btw: I got "undeliverable message" error after sending PM to affiliate, not sure what's happening.

    Gleb

  4. #4
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
    Join Date
    January 18th, 2005
    Posts
    3,657
    Gleb,

    It isn't a PM, it is an email to their email address... so if you received an undeliverable message it is the same as getting an undeliverable if you were to have sent a direct email to the email address we have for them.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

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