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  1. #1
    Newbie
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    No response from AM or SAS, now what?
    Hi,

    I know that I have been sending traffic to Forexmentor, but it is not showing on the stats. I have contacted FM and SAS, but neither have replied.

    What can I do about it? Do I just need to look for replacements? I was always under the impression that the merchant was not able to mess with stats, as they are going through a third party.

    Is it possible for the unscrupulous to do this sort of thing? The only time clicks show up, is when I click the links myself. I used to just stick to clickbank, and never had such problems... thought I would spread my wings a bit, but now not sure if it was the right thing to do.

    Has anyone ever had a problem with FM? What can I do about this, if anything? I know, I'm full of questions, but this really irritates me.

    Thank you for your help,

    David

  2. #2
    ABW Ambassador
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    You know for sure that your visitors are clicking the links?

    If the clicks show up when you click the link, then the link is fine. The merchant cannot mess with the number of clicks that go through Shareasale

  3. #3
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    Thanks for the reply,
    I'm sure I am sending several clicks a day to that site.

    Maybe something is wrong on my end. Can you see anything wrong with these links? Here is my SAS link:

    I took out the links... sorry about that! How can I get someone to check?

    I do notice that after going to forexmentor using the SAS link, the url at the bottom says something about directin or sending to FM, and when using the tracking link, it says 'done'.

    I recently decided to start tracking, so it could just be me. Do you mind going to those links so that I may check if those visits showed up?

    Thanks a lot, I have asked several times what I can do about it, with no helpful replies.

    David

  4. #4
    ABW Ambassador
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    you shouldn't post aff links on here

  5. #5
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    I took the links out.

  6. #6
    ABW Ambassador
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    I did click those links for you though

  7. #7
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    Thanks a lot Julian. Just what I suspected... don't know why the clicks don't show up though. Us affiliates work hard to get those visitors to the merchant, and when credit is not given, it's easy to lose interest very quickly.

    Just got to figure out why they're not registering. These links that I am using are coming straight from SAS link building. hmmm...

  8. #8
    ABW Ambassador
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    the sas click didn't register? or the redirect click didn't register? Or did neither register?

  9. #9
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    Neither of them registered.

  10. #10
    ABW Ambassador
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    check your link. I just got a link from sas for that merchant and clicked the link and it registered immediately

  11. #11
    ABW Ambassador
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    does your link look like:


    /r.cfm?b=16221&u=*****&m=4622&urllink=&afftrack=

  12. #12
    Network Rep & ABW Ambassador Carolyn - ShareASale's Avatar
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    September 6th, 2005
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    Hi onedavid,
    If you'd like, shoot me the url of the page with your link via email, and I'll take a quick look and figure out if/why your clicks aren't tracking! The above structure looks right though.
    best,
    Carolyn
    ShareASale Client Services
    Y!: SAS_CTang
    e: ctang(at)shareasale.com

  13. #13
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    Thanks Carolyn. ForexMentor is at CJ too. I justed switched out all the links, and good to go now.

  14. #14
    Comfortably Numb John Powell's Avatar
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    Quote Originally Posted by onedavid
    Thanks Carolyn. ForexMentor is at CJ too. I justed switched out all the links, and good to go now.
    Maybe you should let Carolyn get to the bottom of the mystery in case you want to support another SAS merchant. Just a thought.


  15. #15
    Network Rep & ABW Ambassador Carolyn - ShareASale's Avatar
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    Hey guys, yep, actually now I am curious why your ShareASale links didn't track. So if you get a minute, maybe hide a ShareASale link on your site and let me know where it is so I can do some testing?

    Very odd that a CJ link would work, but not a ShareASale one...
    best,
    Carolyn
    ShareASale Client Services
    Y!: SAS_CTang
    e: ctang(at)shareasale.com

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