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  1. #1
    Full Member
    Join Date
    January 18th, 2005
    Posts
    303
    Wow, must be reversal day today, reversed 20 out of 70 sales for just 1 merchant.
    And, ofcourse, all the big ones as well, bummer...

    ---------------------------------------
    But it beats a real j.o.b.

  2. #2
    Full Member
    Join Date
    January 18th, 2005
    Posts
    480
    Got my zappos reversals today.. Only 2000 dollars in commissions taken back.

  3. #3
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    767
    It's always a dissapointment...

  4. #4
    Mama in Charge Anne's Avatar
    Join Date
    January 18th, 2005
    Location
    Virginia
    Posts
    2,780
    Alight is the one that reverses almost every sale for me, always because of returned merchandise, anyone else seeing this trend there?

    ~*~*~*~*~*~*~*~*~*~*
    It pays to be clever
    ~*~*~*~*~*~*~*~*~*~*

  5. #5
    Newbie
    Join Date
    January 18th, 2005
    Posts
    35
    Yeah, alight reverses a lot. I've considered dropping them more than once because of it, but given the nature of my site and who my visitors are would seem like a lack of content and completeness not to have them. I don't feature them much. Mostly feature my Performics, Linkshare and independent merchants because they *do* perform and *stick*. I have similar problems with Zaftique and Hot Topic/Torrid at CJ.

    Has a lot to do with poor flagging of sizing and lots of labels that run small (junior plus sizing) at alight, plus young target demographic -- they tend to return more clothes.

    I also *suspect* but certainly don't know for sure, that when one item in an order is returned, the whole order gets reversed and/or credit is not given for exchanges.

  6. #6
    Newbie
    Join Date
    January 18th, 2005
    Posts
    35
    Oh, and I forgot the worst offender! www.alwaysforme.com Those almost never stick!

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