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  1. #1
    Newbie
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    September 10th, 2008
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    Account Deactivated...
    I am a little confused, my CJ account was deactivated with the reason of forcing clicks? I am not really sure what "forcing clicks" is, but they showed me a link from a porn site.

    My question I guess is what are they talking about and what should I do to either A. get my account reactivated or B. Atleast get the money that was in my account.

    I am not new to CJ, but have never had an issue like this before.

    In their Publisher Service Agreement they contradict themselves stating:

    (c) Termination or Deactivation by CJ. CJ may terminate You, one of Your Web sites, or Your use of a promotional method, from an Advertiser's Program, at any time in CJ's sole discretion. Breach of any Section of this Agreement is cause for immediate termination from an Advertiser's Program and/or termination of this Agreement, and may result in Chargeback of one or more Payouts. CJ may temporarily deactivate or terminate Your Account if: (i) You or Your agent are responsible for the improper functioning of Ad Content, or if You otherwise interfere with and/or fail to maintain the Tracking Code; (ii) Your Account has not been logged into and/or there have been no Transactions credited to Your Account for any 30 day period; (iii) You maintain a negative balance in Your Account; (iv) CJ determines You are diluting, tarnishing or blurring CJ's proprietary rights; (v) You begin proceedings to challenge CJ's proprietary rights; or (vi) a third party (including a CJ Advertiser) disputes Your right to use any Link, domain name, trademark, service mark, trade dress, or right to offer any service or good offered on Your Web site, or through any of Your promotional means. Upon termination of this Agreement, or in case of deactivation of Your Account, You shall no longer accrue Payouts in Your Account, including but not limited to subsequent sales and/or Leads for click-throughs that occurred prior to termination.

    But then if you scroll down to the bottom it states:

    (f) Post-termination. Upon termination of this Agreement, any outstanding payments shall be paid by CJ to You within 90 days of the termination date, and any outstanding debit balance shall be paid by You to CJ within 30 days of termination of this Agreement. All payments are subject to recovery for Charge-backs. Upon termination of this Agreement, any permissions granted under this Agreement will terminate, and You must immediately remove all Links to Advertiser(s). Provisions of this Agreement that by their nature and context are intended to survive the termination of this Agreement shall survive the termination of this Agreement to the extent that and as long as is necessary to preserve a party's rights under this Agreement that accrued prior to termination.
    Any comments? I have been told once you're deactivated you wont be reactivated. I honestly have no idea why I am even deactivated, but I would like to atleast get the money that they owed me as it was in 'closed' status.

  2. #2
    Moderator
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    April 6th, 2006
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    2,689
    A forced click is a cookie dropped on a computer when the visitor didn't actually click on the link. Usually disguised in popups & a variety of other underhanded techniques, it just means the link is opened automatically.

    I found this on CJ:
    Non End-User Initiated Events. Publishers may not use methods to generate non end-user initiated impressions, clicks, or transactions. All click events must be initiated by an affirmative end-user action.
    Do you have an association with the porn site? If not, how they would have access to your CJ account (to be able to set a cookie under your publisher id)...?

    Typically, an advertiser/network doesn't have to pay commissions if they determine the clicks were forced. If you have no association with the other site, you need to bring it to their attention immediately.

  3. #3
    Newbie
    Join Date
    September 10th, 2008
    Posts
    10
    I sent them an email but I think I will give them a call tomorrow. Everything was fine a few hours prior, then I tried to log back in and it says I was deactivated.

    I wasn't really sure what a forced cookie was, and the site they said that I did it from I have no affiliation with.

  4. #4
    ABW Ambassador simcat's Avatar
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    January 18th, 2005
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    how they would have access to your CJ account
    What's to stop someone from just viewing page source of an affiliate site, copying the link and then doing all kinds of prohibited things with it?

    Maybe a competitor trying to get the person in trouble with cj , maybe as a test (if the link goes away, the method isnt viable, etc), or something else.

  5. #5
    Moderator
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    April 6th, 2006
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    True, someone could easily copy link code from a page.. I was thinking there may have been an affiliation on some level, ie. possibility of shared account access (disgruntled partner, etc).

    Obviously since there is no affiliation with the porn site, that needs to be stressed to CJ. immediately.

    Malicious activity could be a real possibility here...

  6. #6
    ABW Ambassador Joshua's Avatar
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    August 17th, 2006
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    Were you buying traffic for your affiliate links from anywhere? I've seen affiliates buy "quality traffic" packages before, and end up getting clicks or forced pops from porn sites.

  7. #7
    ABW Ambassador
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    January 18th, 2005
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    It is not at all unusual for someone to post your link code to another site that you have no control over. I never could understand this but I know for a fact that it has happened to me with both CJ and Linkshare. In fact, Orbitz's affiliate manager at the time, terminated me from their program because they claimed I was publishing a link with an expired promotion on some site that she could not identify. Yes, an affiliate manager terminated an affiliate who was a great performer based on inaccurate information they were getting from some Linkshare report. She actually told me she didn't know what site it was on but it was my Linkshare ID. Then a week later, with no explanation or apology, she reinstated me. If you ever come across the name Lynette Rowlands, stay away from whichever program she is affiliated with. She totally ruined my relationship with Orbitz and even libeled me to her assistant who is the current affiliate manager.

    And my CJ links have also been published on other sites because from time to time old links will come up on my Invalid Links Report and the website displayed is one I've never heard of.

  8. #8
    MasterMike HardwareGeek's Avatar
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    I have had people post affiliate links of mines all over the web.

    but not maliciously

  9. #9
    ABW Ambassador
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    October 22nd, 2006
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    One way to safeguard this would be host all your aff links in a database of yours. So your aff links will be cloaked always. And you can maintain links and make sure you have the latest. You can track where your links are being clicked in cases it gets pasted outside of your websites by somebody. You can also turn links off or divert them to your home page, if you suspect malicous clicks.

    Bottom line, never post the cj or any aff links to your website as it is. Its too easy to be stolen.

  10. #10
    ABW Ambassador simcat's Avatar
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    People can always find your pub id & track your links if they want to. (http headers)

  11. #11
    ABW Ambassador
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    October 22nd, 2006
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    Quote Originally Posted by simcat
    People can always find your pub id & track your links if they want to. (http headers)
    Absolutely they can. And they can do a lot of other malicious things to your affiliate sites too, like hack it, attack with "denial-of-service", and more.

    All you can do is try to have a few safety nets around you and hope that will deter and divert your attacker to other softer targets.

    Serving your links from your database is a deterrent. Somebody trying to steal a link most probably will target pages with naked aff links.
    Last edited by sam_park; October 22nd, 2008 at 07:20 PM.

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