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Thread: RugSale.com - Coupons and Phone Tracking Question

  1. #1
    ABW Ambassador simcat's Avatar
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    Question RugSale.com - Coupons and Phone Tracking Question
    Question: Does rugsale.com track phone orders?

  2. #2
    AM Navigator Geno Prussakov's Avatar
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    Quote Originally Posted by simcat
    Question: Does rugsale.com track phone orders?
    This is a very good question, which was asked by another affiliate (also a member of ABestWeb) just this morning. I talked to the client, and they agreed that it is only fair to track all phone orders too. So I e-mailed CJ asking them if they offer any solutions for phone tracking. They replied: "We are actually beginning beta testing with a company that can track phone orders via the affiliate channel. Would you like to consider being a part of the beta? This would be around the November time frame. If so, I will put you in touch with our CJ Media team who is spearheading this effort. They can explain what costs would be involved. It is based on a pay for performance model just like normal affiliate transactions." I said we're definitely interested. Will keep everyone in the loop on how this develops.

    Geno

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    ABW Ambassador simcat's Avatar
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    Actually phone tracking is not usually a big issue for me.

    But the reason I asked is -
    This merchant is promoting a coupon through CJ, $100 off $1000, use code AFF1.

    But after the code is entered it says:
    "This code is for phone orders only please call 1-866-xxx-xxxx"

    How would I ever make a commissioned sale through this link?
    Last edited by simcat; October 20th, 2008 at 08:59 PM.

  4. #4
    AM Navigator Geno Prussakov's Avatar
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    simcat,

    Thank you for the heads up.

    I've just forwarded this to the owners of RugSale.com, and will reply as soon as I hear back from them.

    Geno

  5. #5
    AM Navigator Geno Prussakov's Avatar
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    Quote Originally Posted by simcat
    ...the reason I asked is -
    This merchant is promoting a coupon through CJ, $100 off $1000, use code AFF1.

    But after the code is entered it says:
    "This code is for phone orders only please call 1-866-xxx-xxxx"

    How would I ever make a commissioned sale through this link?
    Ok, I've got an answer from RugSale regarding this. The reason you were seeing this message was because there were either promo (already discounted) items or Nourison/Surya rugs in your shopping cart. This particular coupon code cannot be applied to these items. The message has now been changed to a more appropriate "This coupon code cannot be applied to promo items or our Nourison/Surya rugs. Please remove any such items from your cart to use the code. If an issue still exists please contact us."

    Thanks again for the heads up, simcat.

    Geno

    PS: I've split off our discussion into a separate thread, choosing a more appropriate title for it.

  6. #6
    ABW Ambassador simcat's Avatar
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    Geno, thanks for looking into it.

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