Results 1 to 5 of 5
  1. #1
    ABW Ambassador SunshineTricia's Avatar
    Join Date
    May 7th, 2006
    Location
    Indianapolis
    Posts
    896
    Tracking Clicks?
    Is there any way in CJ to track a specific click like there is in Linkshare? We had a member click through a link to place a hotel reservation for over $3000. We tracked the click on our end. The merchant is now saying that the reservation is valid and would be commissionable but did not come through CJ. Is there any way at all for us to prove that it came through CJ?
    --Tricia Meyer-- I love being the exception to the rule.

    Tricia Meyer | Helping Moms Connect | Wine Club Reviews and Ratings | Hunger Games Fan

  2. #2
    Newbie
    Join Date
    October 15th, 2008
    Location
    Los Angeles
    Posts
    7
    Hi Tricia,

    I can't think of any solutions off the top of my head but I'm sure its something your CJ Account Manager. Mine has helped me with tracking some of these larger ticket clicks. Hope I could help.

    Best,
    Peter

  3. #3
    ABW Ambassador PatrickAllmond's Avatar
    Join Date
    September 20th, 2005
    Location
    OKC
    Posts
    1,219
    helpingmoms,

    I don't mean this in an offensive way... but how do you know the click came through from your site and the sale closed? And if you know it how can CJ not see that same information.

    Patrick
    ---
    This response was masterly crafted via the fingers of Patrick Allmond who believe you should StopDoingNothing starting today.
    ---
    Focus Consulting is where I roll | Follow @patrickallmond on Twitter
    Search Engine Marketing | Search Engine Optimization | Social Media | Online Video

  4. #4
    ABW Ambassador SunshineTricia's Avatar
    Join Date
    May 7th, 2006
    Location
    Indianapolis
    Posts
    896
    Quote Originally Posted by BatteryFuelPatrick
    helpingmoms,

    I don't mean this in an offensive way... but how do you know the click came through from your site and the sale closed? And if you know it how can CJ not see that same information.

    Patrick
    No offense taken.

    This particular sale came from my loyalty site. We redirect every click that our members make before it hits the network. We were able to track that this particular member clicked on this merchant 4 times on the day in question and that the clicks came a few hours before the reservation email confirmation. The return days on the merchant are 7 days and the merchant does not have a record that the sale came through a different affiliate.

    So essentially we know that the member clicked on our affiliate link on X day and we know that the member made a reservation that day. The same member has done the same thing with the same merchant and properly gotten credit about 10 times in the past. It's a member with a good history that has never had a missing credit before.

    If I could prove to the merchant through CJ that the member clicked on our link, they would pay us. But their only evidence is that the credit didn't show up automatically...so I must not deserve it. We all know that isn't the case. It's easier to prove it in LS with the merchant click report. I just can't find anything similar in CJ.
    --Tricia Meyer-- I love being the exception to the rule.

    Tricia Meyer | Helping Moms Connect | Wine Club Reviews and Ratings | Hunger Games Fan

  5. #5
    ABW Ambassador PatrickAllmond's Avatar
    Join Date
    September 20th, 2005
    Location
    OKC
    Posts
    1,219
    The phrase "that sucks" comes to mind.
    ---
    This response was masterly crafted via the fingers of Patrick Allmond who believe you should StopDoingNothing starting today.
    ---
    Focus Consulting is where I roll | Follow @patrickallmond on Twitter
    Search Engine Marketing | Search Engine Optimization | Social Media | Online Video

  6. Newsletter Signup

+ Reply to Thread

Similar Threads

  1. Tracking Clicks
    By glittered in forum Commission Junction - CJ
    Replies: 12
    Last Post: June 20th, 2012, 05:23 PM
  2. Tracking Clicks?!!!
    By netnow22 in forum Midnight Cafe'
    Replies: 7
    Last Post: October 19th, 2005, 01:51 AM
  3. CJ clicks tracking this AM?
    By SSanf in forum Commission Junction - CJ
    Replies: 8
    Last Post: October 20th, 2004, 09:48 AM
  4. Tracking Clicks...
    By eggerda in forum Programming / Datafeeds / Tools
    Replies: 7
    Last Post: July 17th, 2003, 12:28 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •