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  1. #1
    ABW Ambassador Bob Lawrence's Avatar
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    July 2nd, 2007
    Posts
    1,090
    Thumbs down 2 hosting companys to beware of.
    Site went down Octobert the first.
    Sent Wed 10/1/2008 4:39 pm
    Your support ticket has been received and one of our staff will review it and reply accordingly.
    ============================================================
    A) Their reply: recieved Thu 10/2/2008 6:07 am
    The reason your site was suspended is because it violated clause
    10a of our terms of service which can be found on the below url.

    [Terms: Your account spiked the server at 19% of CPU usage and triggered
    a fail safe auto suspend. We have 500 accounts on each server. We can not
    have one account using 19% of the server CPU.

    Your suspension has nothing to do with bandwith or disk space usage.
    Your suspension is purely based on CPU abuse.

    What EXACTLY are you doing?
    What scripts are you running?
    ===========================================================
    I replyed: [Title] How is a support ticket close when there is still an issue?
    That we were using their Soholaunch program and PHP scripts from GC and PS.
    Nothing had changed with the site for several months.
    ============================================================
    B) Their reply: Thur 10/20/2008 11:59 am
    Are you keeping your scripts up to date on the site, something on the account
    cause a huge server load.
    ==============================================================
    Sent another support ticket...
    Someone PLEASE contact me, asap. Thur 10/2/2008 6:10 pm
    ===============================================================
    C) Response: I am moving this to our Billing Department.
    They will help you with this. Thur 10/2/2008 8:43 pm
    ===============================================================
    Sent another request as to: How do we resolve this issue???? Fri 10/3/2008 2:51 am
    ===============================================================
    Next response was Fri 10/3/2008 9:04 am
    Next response was Fri 10/3/2008 9:19 am Same response as A)
    Next response was Fri 10/3/2008 10:00 am You account has been reset.
    ===============================================================
    Logged into site and quess what, nothing there. no stats no nothing.
    Next response was Fri 10/3/2008 11:44 am Last two lines of A) again.
    ===============================================================
    Posted to their forum, nothing bad, just the word NICE.
    Got deleted real quick which I knew it would.
    Anyway to make a longer story shorter. They came up with a old backup on Saturday. Which I grabbed
    and ran with it to another hosting site. But guess what. They still have control of the DNS. {Beep!}
    So now our sites are down again as of yesterday. Nice.... So beware of
    V o d a h o st / B l ue V o d a
    ================================================================
    The other host we had trouble with was C l e a r V e r t i c a l but I believe they are now under new
    management.
    Where's the Great Life of Affiliate Marketing Hiding?

  2. #2
    Newbie
    Join Date
    November 2nd, 2008
    Posts
    2
    Good Hosting Sites
    Hello,

    I am a newbie with understanding hosting sites. I just recevied 2 domain names and wondering where I should go next. Do you recommend a good hosting company?

  3. #3
    ABW Ambassador Bob Lawrence's Avatar
    Join Date
    July 2nd, 2007
    Posts
    1,090
    Welcome to ABestWeb Tish,
    I was refered to Host Gator, and have only been there for a month and there support has been great so far. Especially the online chat support they have.
    There is a search feature at the top of the page that is also a good place to research information and this forum category here.
    Hope you enjoy learning, there is a lot here to read.
    Where's the Great Life of Affiliate Marketing Hiding?

  4. #4
    ABW Ambassador Bob Lawrence's Avatar
    Join Date
    July 2nd, 2007
    Posts
    1,090
    Just wanted to add.
    Its not a good idea to have your domain names and hosting at the same hosting provider.
    I found that out the hard way.
    Where's the Great Life of Affiliate Marketing Hiding?

  5. #5
    ABW Ambassador Bob Lawrence's Avatar
    Join Date
    July 2nd, 2007
    Posts
    1,090
    Got an email this morning saying they have paid my domain registar and re-pointed my dns back to host gator.
    They wanted to know if I will be transfering?

    Do you think I would leave them there ??? Don't think So.
    They never have called me.
    The worse part is they never let you know when something happens.
    Where's the Great Life of Affiliate Marketing Hiding?

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