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  1. #1
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    January 18th, 2005
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    3,657
    ShareASale FTP Server Down
    Hey Everyone,

    Our FTP Server is currently down (unplanned) - we've been working on it all day and will continue to do so but as of right now it is not allowing access to datafeeds.

    Datafeeds are still available through the ShareASale interface. I apologize for what I know is a big inconvenience right now and will be working as fast as we can to get it resolved.

    At this point it does not look like a simple "quick" fix which means it could be a day or two before it is fully resolved. Certainly, we hope for something faster...but that is the reality at present.

    Updates will be posted here.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  2. #2
    Grandma broke her coccyx! Uncle Rico's Avatar
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    May 8th, 2007
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    North Carolina
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    2,238
    Thanks for the info. I was going to make a post but I see your already on top of it.

  3. #3
    Network Rep & ABW Ambassador Carolyn - ShareASale's Avatar
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    September 6th, 2005
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    Tech just confirmed that the ShareASale FTP Server is back up!
    best,
    Carolyn
    ShareASale Client Services
    Y!: SAS_CTang
    e: ctang(at)shareasale.com

  4. #4
    Member
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    July 25th, 2008
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    Wow! That was fast (relative to "a day or two"). Phew!

  5. #5
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    January 18th, 2005
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    Well I wouldn't say we are 100% out of the woods with this yet - but as Carolyn reported earlier today it has been working today.

    We are in the midst of other things that will hopefully take care of this problem entirely, but for now you should be able to access per usual.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

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