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  1. #1
    ABW Ambassador boningroup's Avatar
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    January 18th, 2005
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    No Products
    Is it just me? I am trying to set up a shop and my search term comes back with 36 merchants but each merchant that I click on to grab products shows "No Products". I have tried this several time and keep getting the same results.
    Danny W Bonin Jr
    Bonin Group, Inc.

  2. #2
    ABW Ambassador
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    I've been working in PS for about an hour now, searching for new products and haven't had an issue like you described. A little laggy at times but no other problems.

  3. #3
    Newbie
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    November 18th, 2008
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    Perhaps try clearing your cache and trying again?

  4. #4
    ABW Ambassador joyaz's Avatar
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    September 27th, 2007
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    No, no such issues here.

    I have noticed lately however that the number of products displayed in parentheses next to the merchant name is often incorrect. Sometimes it will read "1" and there is almost a whole page of products.

    "The journey of a thousand miles begins with a single step."

  5. #5
    ABW Ambassador boningroup's Avatar
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    Quote Originally Posted by joyaz
    I have noticed lately however that the number of products displayed in parentheses next to the merchant name is often incorrect. Sometimes it will read "1" and there is almost a whole page of products.
    I have noticed the same. If you hit search again all of the products, most of the time, come up.

    I've called it a day and hopefully my problem won't be waiting for me in the morning.
    Danny W Bonin Jr
    Bonin Group, Inc.

  6. #6
    ABW Ambassador boningroup's Avatar
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    Quote Originally Posted by joyaz
    I have noticed lately however that the number of products displayed in parentheses next to the merchant name is often incorrect. Sometimes it will read "1" and there is almost a whole page of products.
    I see what you mean this morning. I am updating one of my shops and the search says just 3 products but when i clicked on the merchant there were 5 pages of products!
    Danny W Bonin Jr
    Bonin Group, Inc.

  7. #7
    ABW Ambassador boningroup's Avatar
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    I though this problem worked itself out but I was wrong. This morning I went into Austad's Golf's feed to pull their golf shoes. The feed said 21 items, but when I clicked on it "No Products". Tried it several times with the same results.
    Danny W Bonin Jr
    Bonin Group, Inc.

  8. #8
    Full Member JessieJ's Avatar
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    July 13th, 2006
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    If you see a difference between the product count and the # of products in the feed, that's because there are currently two different "counts" maintained that sometimes are not 100% synced up (it gets technical so I can't go into more detail than that). I have been told that there is a fix to sync those numbers up, but we are not pushing many changes during the holidays to keep everything nice and stable.

    As for Austad's Golf, I didn't get a "no products" for either the CJ or the Pepperjam feed (but did get a rather disconcerting message that said the product was out of stock and to please call their 800 #).

    Danny, if you have more details, please send to Matt @ merchants.

    Jessie
    Jessie Jones
    Create your custom affiliate store with PopShops.
    General support: support [at] popshops.com | Merchant requests: merchants [at] popshops.com
    (Include your popshops login, your shop name, and the URL or merchant you have an issue with.)

  9. #9
    ABW Ambassador boningroup's Avatar
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    January 18th, 2005
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    Thanks Jessie,

    It was the CJ feed. I counted what I had in my shop and it was 21 so I just deleted the out of stock items.
    Danny W Bonin Jr
    Bonin Group, Inc.

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