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December 1st, 2008, 03:30 PM #1Datafeed Major Issue Need Help NOW
We have it set up to get them in the merchant id as the filename. Then they started coming in the name again. Then we haven't gotten the since 11/12.
I contacted my acct manager but no results for half a month.
Today they come new, all in merchant name and they are supposed to be in merchant id for file name.
And from before even the merchant name file names keep changing. We have American_Eagle_Outfitters.gz and americaneagleoutfitters.gz
How are we supposed to work with this crap? I can't keep having my guys put in man hours and money out of my pocket to make it work anymore. We already spent time mapping all the merchants to the merchant id filenames. I won't do it again to make it work for file names that keep changing. Enough is enough, fix it now or we are not going to use any of your feeds. (which we aren't anyways as we have none usable.)
December 1st, 2008, 03:44 PM #2
An added note, we had it set up in the network to get out feeds via merchant id, and just checking now and it was switched back to name. Who or what keeps switching it? I just now changed it back to id again.
December 1st, 2008, 05:20 PM #3
thank you the issue has finally been resolved. Hopefully it stays fixed.
By Thurston Howell III in forum Google Affiliate Network - GANReplies: 32Last Post: February 14th, 2009, 03:35 PM
By webworker in forum AvantLink -AVReplies: 3Last Post: March 30th, 2007, 04:49 PM