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  1. #1
    Troll Killer and best Snooper!
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    Rhea's Avatar
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    Question paper.com links broken
    I'm getting this error message:


    Server Error in '/' Application.

    The resource cannot be found.

    Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

  2. #2
    Advocate mellie's Avatar
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    I hope this gets fixed fast for you!!
    Melanie
    President - Affiliate Advocacy 2008 ShareaSale Performance Industry Advocate Award, 2009 Affiliate Summit Pinnacle Award - Affiliate Advocate
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  3. #3
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    Search for paper.com using the search tool. This is not the first time, and there are other issues with the company.

    I had stopped promoting paper.com completely, but chose to include them in some scrapbooking pages I created using PopShops. My data shows that they have a conversion rate that's less than half the rate I see from Scrapbook.com, and also lower than other ShareASale competitors (Creative Visions, Two Peas). (Full disclosure: I tended to include Paper.com mostly on PopShops pages where they offered products that were not offered by multiple ShareASale competitors, so the data isn't a fair apples-to-apples comparison. And the total traffic for my PopShops scrapbooking pages is not huge -- hence I'm only referring to post-click conversion rates, not other data.)

  4. #4
    Troll Killer and best Snooper!
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    Hey Mark, thanks for the info. I was aware that they'd had problems with going off-line due to insufficient funds but I wasn't prepared for totally dead product links. I thought I'd give them a test run despite the insufficient funds issue. They have products I can sell so it's extremely frustrating that they're not on top of their affiliate program. Dead links is a deal killer.

  5. #5
    Network Rep & ABW Ambassador Carolyn - ShareASale's Avatar
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    try now they were missing an http:// in their default link, that should fix it. And I'll give them a quick call and see if we can assist.

  6. #6
    Troll Killer and best Snooper!
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    Carolyn, thanks for checking this out.

    The links in the datafeed I downloaded this morning are still broken. Do I have to download a new datafeed?

  7. #7
    Network Rep & ABW Ambassador Carolyn - ShareASale's Avatar
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    Actually, they're probably going to need to upload a whole new one...I left him a voicemail along with my cell number in case he doesn't get to it until the weekend.

    In the meantime, Brian's going to try and see if there's anything he can do to remedy it on our end.

  8. #8
    Troll Killer and best Snooper!
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    Thanks Carolyn. I hope Brian can fix it on your end because I really don't want to have to massage a new download into submission. It took me all morning!

  9. #9
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    Can anyone point me to a page using the datafeed so that I can see a creative in place and see which product IDs are affected? Thanks!
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  10. #10
    Troll Killer and best Snooper!
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    Thanks Brian! I'll upload a page with links just so you can see them. I'll PM you the URL when I've finished.

  11. #11
    Troll Killer and best Snooper!
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    Brian, PM sent. 10Q!

    Also if you look at the product links produced in Make-A-Page they're broken, too.

  12. #12
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    Unfortunately there isn't anything I can do on our end to get around this. The URLs that we have are properly coded... there is a redirect between Nexternal and Paper.com that is ending up with the error. Sorry all!
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  13. #13
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    it's a shame
    Paper.com is causing me problems too.... I just wrote to them about their datafeed having buy urls that are just not working.

    I guess I should be prepared for a long wait ... this thread has been going on for over 2 months and the problem is still not corrected.

    DD

  14. #14
    Network Rep & ABW Ambassador Carolyn - ShareASale's Avatar
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    Check it now
    best,
    Carolyn
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    e: ctang(at)shareasale.com

  15. #15
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    Paper.com affiliate program closed
    I just noticed that Paper.com is now listed as "Closed" in the ShareASale interface. The "affiliate program" link is still present on the paper.com home page, but doesn't work.

  16. #16
    ABW Ambassador ladidah's Avatar
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    Me too.

    I just noticed that a few days that the paper.com links redirected to my homepage, checked and it was closed.

  17. #17
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    Paper.com closed?
    I never got any emails to let me know that Paper.com was closed.... hmmm when you go to their site on their product pages they say: Site currently being revised, BE BACK SOON!

    So, which is it I wonder....

    I guess I was overly optimistic that the store would ever be a good one for affiliate marketing - it does convert poorly and I suppose i need to remove all their products and links from my sites....sigh

    DeeDee

  18. #18
    SEO: A Specialty - Web Design: Slow or outsourced andbeyond's Avatar
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    If I was an aff of them I would change my links.

    A little birdy told me something.

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