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  1. #1
    Newbie
    Join Date
    December 22nd, 2008
    Posts
    3
    Unhappy SaS support
    I'm trying to get a hold of someone (anyone) at ShareASale, but their phone greeting says they're closed... for Sep 11th. Anyone know what is going on?

    Thanks!

  2. #2
    ABW Ambassador
    Join Date
    January 18th, 2005
    Location
    West Coast USA
    Posts
    3,043
    Contacted cTang on her cell.

  3. #3
    Newbie
    Join Date
    December 22nd, 2008
    Posts
    3
    Thanks Adam. We're a new merchant and one of our affiliates asked where they can find the tracking code. I can't find it anywhere on the website when I log in.

  4. #4
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
    Join Date
    January 18th, 2005
    Posts
    3,657
    elroysd,

    I was able to call in and get the regular greeting - not sure why you were getting the old "out of office" greeting but can you try to call us again? If the problem persists we'll have to look into a few things but I think it may have been a temporary glitch.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  5. #5
    Newbie
    Join Date
    December 22nd, 2008
    Posts
    3
    Thanks Brian. Looks like it's fixed now. The old greeting was enabled Sunday evening through this morning. It could have been enabled much sooner (I just started calling Sunday).

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