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  1. #1
    Newbie
    Join Date
    February 21st, 2009
    Posts
    1
    Can't get WebMerge FTP feature to load
    Hi Guys

    I've been using WM for some time and it works OK, even if the interface is a bit quirky.
    Now I want to autmate more and tried to use the FTP feature .
    I've followed the instructions in Web Merge Help. It says...

    You can enter new server info or modify an existing set of info by choose "Edit list..." from this control. This opens the FTP Server Settings window....

    Except in my version (2.4) it doesn't, nothing happens !!

    How do I get it to work?

    Any ideas.
    I tried downloading the latest version with the same results. Incedentally the download gave me version 2.4.1 NOT 2.4.2 as published.

    Regards
    BobFawcett

  2. #2
    Affiliate Manager
    Join Date
    January 18th, 2005
    Location
    Los Angeles, California
    Posts
    1,913
    No response at all? For most of our customers choosing "Edit List..." from that popup control brings up a dialog for editing your FTP settings. We have enough people using that feature that I'm confident we could get yours to work as well.

    It may be that something went wrong with the installation. I would recommend a fresh download - in fact, it may be a good idea to try WebMerge 2.5 Beta, since this new version is in active development and it'll be much quicker to make any fixes if needed.

    The public beta version of v2.5 is available on our Download page:
    http://www.fourthworld.com/products/...e/download.htm

    I've also clarified the distinctions for the v2.4 downloads; the differences between v2.4.1 and v2.4.2 affect OS X users only. In fact, that build was the first in the product's history that was platform-specific, but Apple had made some changes to the OS which required us to update some libraries.

    With v2.5 going forward we expect to maintain version number parity among all supported platforms.
    Richard Gaskin
    Developer of WebMerge: Publish any data feed on any site
    http://www.fourthworld.com

  3. #3
    Affiliate Manager
    Join Date
    January 18th, 2005
    Location
    Los Angeles, California
    Posts
    1,913
    Quick update, Bob: While adding a new Preferences window to WMv2.5, I discovered an unintended limitation with regard to how FTP settings are stored. The method used previously limited the number of FTP accounts that could be stored there to ten. If you had more than that, that may been what caused the behavior you note.

    This has been fixed for the next build of WM2.5. I'm still adding a couple other goodies, but if you need it right away let me know and I'll drop you a custom build.
    Richard Gaskin
    Developer of WebMerge: Publish any data feed on any site
    http://www.fourthworld.com

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