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  1. #1
    ABW Ambassador CrazyGuy's Avatar
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    January 17th, 2005
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    Todd

    I don't know who to contact at CJ about this - perhaps you can help.

    One of your affiliates appears to be overwriting my affiliate links at a particular merchant.

    In brief - the merchant runs a private program and a CJ program. When some people click on my private program affiliate links, one of your affiliates has found a way to intercept those links and take the credit for sending the customer to the merchant.

    This happens automatically ina flurry of popup windows - the visitor isn't given any choice in the matter and they don't even go to the page on the merchant site that they wanted to!

    I wouldn't have believed it if I hadn't seen it with my own eyes - and I have copies of the CJ cookies that were placed on an otherwise cookie-less PC as part of this hijack.

    I assume this isn't an activity you condone - who should I contact about it?

    Thanks

    Are you Crazy?

  2. #2
    Ad Network Rep ToddCrawford's Avatar
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    January 18th, 2005
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    Use ask a question and provide as many details as possible. Make sure to add: attention network quality team.

    They will look into it for you.

    Todd Crawford
    Commission Junction

  3. #3
    ABW Founder Haiko de Poel, Jr.'s Avatar
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    January 18th, 2005
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    Todd,

    Can you PM me who is in charge of the "network quality team"

    I have an eBates discussion for them [img]/infopop/emoticons/icon_razz.gif[/img]

    Haiko


    The secret of success is constancy of purpose. ~ Disraeli


  4. #4
    ABW Ambassador CrazyGuy's Avatar
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    Thanks Todd

    But where does a non-CJ member address such a complaint? I appreciate it's undesirable to have a "complaints" email address on the front page of the site, but there must be somewhere better to start than the few public addresses I could see.

    Are you Crazy?

  5. #5
    2005 Linkshare Golden Link Award Winner  ecomcity's Avatar
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    January 18th, 2005
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    Don't use complaints@cj.com or it's routed to the trash bin.

    WebMaster Mike

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