Results 1 to 22 of 22
  1. #1
    Moderator bibby's Avatar
    Join Date
    November 6th, 2007
    Location
    Minneapolis, MN
    Posts
    2,315
    Thumbs down Dicks Sporting Goods Goes Bananas
    Below is a message I just received from Dicks Sporting Goods.

    "Dear Affiliates,

    Dicks Sporting Goods is holding us to a strict budget this year. In an effort to control costs we are taking the return window down from 14 days to 5 hours. This means we will only be tracking the sale within a five hour period. We expect this change to take place by Monday, April 13th.

    Thanks for continuing to promote Dick's Sporting Goods.

    Sincerely,

    Michelle Lauer"

    This is nuts. Dick's knows that many shoppers don't buy on impulse and return after 24 hours to make a purchase after researching the product and price.

    So what Dicks Sporting Goods is telling their affiliates is to continue to market the program, send them buyers but don't expect to be paid for your hard work.

    I also love how much notice this merchant gave us.

    My response to Dicks is Good Luck. Why should affiliates bother with a merchant gone Bananas

  2. #2
    Member
    Join Date
    November 2nd, 2006
    Posts
    50
    I think this is just their code for..."Our business isn't doing good because people realize they can get a better price and a better selection somewhere else, not to mention our website(s) are severely outdated, so we are taking out our disappointment on you, our affiliate." Good luck indeed, Dick's!

  3. #3
    Super Dawg Member Phil Kaufman aka AffiliateHound's Avatar
    Join Date
    January 22nd, 2007
    Location
    West Covina, CA
    Posts
    8,443
    Funny how they just happened to have $71 million lying around to buy Chick's Sporting Goods, plus additional millions to remodel all of the Chick's stores.

    But, hey, that doesn't mean they can afford to pay for affiliate-generated sales.
    Since June 10, 2012 a vegan aarf but still writing the Hound Dawg Sports Blog
    "If you don't have time to do it right, when will you have time to do it over?" -John Wooden;
    "Raj, there’s no place for truth on the internet." -Howard Wolowitz[/SIZE]

  4. #4
    Merchant & ABW Ambassador
    Join Date
    May 31st, 2006
    Location
    Houston TX
    Posts
    4,731
    That is quite a big drop in return days. I think Sports Authority, Academy Sports are some of the larger retailers out that that would be a good fit if other people are looking to move away.

  5. #5
    ABW Ambassador beachcom's Avatar
    Join Date
    May 11th, 2006
    Location
    Myrtle Beach SC
    Posts
    723
    Time to say bye to Dicks, have made a few sales with them but 5 hours is a joke.

  6. #6
    Life is Supposed to be Fun! Rexanne's Avatar
    Join Date
    January 18th, 2005
    Location
    Los Angeles
    Posts
    12,360
    Their name speaks volumes
    Peace,

    Rexanne

    Rexanne.com
    Loving Everyone's Child Creates Magic


  7. #7
    ABW Ambassador Joshua's Avatar
    Join Date
    August 17th, 2006
    Posts
    854
    Quote Originally Posted by Eric Ewe
    That is quite a big drop in return days. I think Sports Authority, Academy Sports are some of the larger retailers out that that would be a good fit if other people are looking to move away.
    I'm wondering if this has to do with the fact that Dicks is now (or should be, soon) supplying their own inventory and handling sales for their own site, rather than working off of GSI's inventory as they have for the past 7 or so years. Sports Authority is another GSI run online store, but I'm not sure of their cookie duration. GSI runs all the online marketing for Dicks and Sports Authority, anyway.

    It looks like Dicks might still be using some GSI inventory:
    http://www.modells.com/product/index...oductId=525466
    http://www.dickssportinggoods.com/pr...oductId=525466
    http://www.sportsauthority.com/produ...oductId=525466

  8. #8
    Moderator bibby's Avatar
    Join Date
    November 6th, 2007
    Location
    Minneapolis, MN
    Posts
    2,315
    Maybe Dicks just went limp!

  9. #9
    ABW Ambassador SunshineTricia's Avatar
    Join Date
    May 7th, 2006
    Location
    Indianapolis
    Posts
    896
    I think I had a commission reduction just a week or so before this cookie duration dropped as well.
    --Tricia Meyer-- I love being the exception to the rule.

    Tricia Meyer | Helping Moms Connect | Wine Club Reviews and Ratings | Hunger Games Fan

  10. #10
    Newbie
    Join Date
    May 13th, 2009
    Posts
    6
    Quote Originally Posted by bibby
    Maybe Dicks just went limp!
    LOL

  11. #11
    The "other" left wing davidh's Avatar
    Join Date
    January 18th, 2005
    Location
    Boston
    Posts
    3,492
    Wow. A pickpocket who steps up in your face and announces their intentions before they reach in for the grab.
    CUSTOM BANNERS by GRAPHICS CANDY ~ Banner Sets and Website Graphics ~ Professional design, reasonable rates
    DESIGNER DOG CHECKS ~ We double-dog dare ya to write one!

  12. #12
    Moderator bibby's Avatar
    Join Date
    November 6th, 2007
    Location
    Minneapolis, MN
    Posts
    2,315
    I sent them a letter expressing my concerns and that I couldn't in good faith market their program anymore.

    I never received a reply.

    Bye Bye Limp Dicks Sporting Goods.

  13. #13
    ABW Ambassador
    Join Date
    January 18th, 2005
    Location
    Nunya, Business
    Posts
    23,684
    Changing it again, going to 7 days. Not the 14 it once was but better than that 5 hour junk.

    "Dear Affiliates, Good news! I wanted to inform you that as of Thursday, July 2nd the Return Window for the DicksSportingGoods.com program will change from 5 hours to 7 days. This means we will be tracking the sale within a seven day period.

    Thank you for continuing to promote Dick's Sporting Goods. We're very happy to be able to make this change for you!

    Sincerely, The DicksSportingGoods.com Affiliate Team"

  14. #14
    Moderator bibby's Avatar
    Join Date
    November 6th, 2007
    Location
    Minneapolis, MN
    Posts
    2,315
    Quote Originally Posted by Trust
    Changing it again, going to 7 days. Not the 14 it once was but better than that 5 hour junk.

    "Dear Affiliates, Good news! I wanted to inform you that as of Thursday, July 2nd the Return Window for the DicksSportingGoods.com program will change from 5 hours to 7 days. This means we will be tracking the sale within a seven day period.

    Thank you for continuing to promote Dick's Sporting Goods. We're very happy to be able to make this change for you!

    Sincerely, The DicksSportingGoods.com Affiliate Team"
    I don't care that they've made the change. I stopped promoting that program when they changed to 5 hours. I will not promot that anti-affiliate merchant.

  15. #15
    Newbie
    Join Date
    June 27th, 2008
    Posts
    3
    Dicks Sporting Goods Program Update
    Good afternoon,

    I manage the Dick's Sporting Goods affiliate program and as of today, the Return Days has been extended from 5 hours to 7 days. We're very happy to be able to make this change for you and we thank everyone for their patience as we worked through some budget constraints.

    Sincerely,
    The DicksSportingGoods.com Affiliate Team!

  16. #16
    The "other" left wing davidh's Avatar
    Join Date
    January 18th, 2005
    Location
    Boston
    Posts
    3,492
    Lauerm you just don't "get it".

    Dick's program is openly and admittedly putting the burden of "budget constraints" on affiliate's shoulders. Flat out saying "we're taking some of your earnings away so that we may line our coffers".

    Shortening of cookie durations simply cheats affiliates out of referral fees. A truly honest merchant would pay for all referrals, period, with no trimming or limitation to cookie duration.
    CUSTOM BANNERS by GRAPHICS CANDY ~ Banner Sets and Website Graphics ~ Professional design, reasonable rates
    DESIGNER DOG CHECKS ~ We double-dog dare ya to write one!

  17. #17
    The Seal of Aproval rematt's Avatar
    Join Date
    November 19th, 2006
    Location
    The Windy City
    Posts
    4,140
    Quote Originally Posted by lauerm
    We're very happy to be able to make this change for you and we thank everyone for their patience as we worked through some budget constraints.
    I would guess desperate to get back some of the affiliates that jumped ship after you screwed them would be more appropriate than "happy".

    By now you've been replaced, good luck.

    -rematt
    "I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant." - Richard Nixon

  18. #18
    OPM and Moderator Chuck Hamrick's Avatar
    Join Date
    April 5th, 2005
    Location
    Park City Utah
    Posts
    16,646
    I manage the two top selling fitness equipment brands sold at Dick's:
    Horizon Fitness
    SOLE Treadmills

    Horizon is on Google and has a 30 day cookie:
    Sole is in-house and has a 999 day cookie:

    Would love to have your affiliate relationship and would not jack with the cookies because business is down. Actually we are 20% over last year for the last three months!

  19. #19
    The "other" left wing davidh's Avatar
    Join Date
    January 18th, 2005
    Location
    Boston
    Posts
    3,492
    Go get 'em Chuck
    CUSTOM BANNERS by GRAPHICS CANDY ~ Banner Sets and Website Graphics ~ Professional design, reasonable rates
    DESIGNER DOG CHECKS ~ We double-dog dare ya to write one!

  20. #20
    ABW Veteran Mr. Sal's Avatar
    Join Date
    January 18th, 2005
    Posts
    6,795
    Dicks Sporting Goods is holding us to a strict budget this year. In an effort to control costs we are taking the return window down from 14 days to 5 hours.
    I don't know, but the commercial says: If it last more than 4 hours, call a doctor...
    Time to say bye to Dicks...
    Their name speaks volumes...
    Maybe Dicks just went limp!...
    Well.........................................

    I don't promote any Dicks but...,

    If on the next life as an affiliate marketer I decide to promote some dicks, I would make sure to have some blue pills (Viagra), or the other two dicks related ads, on that site...

    And btw, the G. Adsense too! - Because you never know what dicks are people searching for...


  21. #21
    Moderator bibby's Avatar
    Join Date
    November 6th, 2007
    Location
    Minneapolis, MN
    Posts
    2,315
    Quote Originally Posted by lauerm
    Good afternoon,

    I manage the Dick's Sporting Goods affiliate program and as of today, the Return Days has been extended from 5 hours to 7 days. We're very happy to be able to make this change for you and we thank everyone for their patience as we worked through some budget constraints.

    Sincerely,
    The DicksSportingGoods.com Affiliate Team!
    I'll never return to your affiliate unfriendly program. The 5 hour return days was not only a joke but a slap in the face of your hard working affiliates.

    When I emailed you my concerns, you didn't reply. That was another sign of how your program operates and how it turns its backs on its affiliates.

    I'm guessing you were hurt by your shortsighted decision and want affilaites back.

    Good luck to you and G-d help any affiliate who decides to return to your program.

  22. #22
    Moderator bibby's Avatar
    Join Date
    November 6th, 2007
    Location
    Minneapolis, MN
    Posts
    2,315
    Quote Originally Posted by lauerm
    Good afternoon,

    I manage the Dick's Sporting Goods affiliate program and as of today, the Return Days has been extended from 5 hours to 7 days. We're very happy to be able to make this change for you and we thank everyone for their patience as we worked through some budget constraints.

    Sincerely,
    The DicksSportingGoods.com Affiliate Team!
    One other point I'd like to make. This post thread was started April 10th and you only decided to comment almost three months later.

    Maybe that's because you need some affiliates back but we're smarter then that at ABW. Caring about affiliates and being sincere means constant communication, even during tough times.

    Other merchants and Networks (SAS) respond to tough questions in a timely and sincere manner.
    Many merchants understand the role affiliates play in their programs and respect that role.
    I've lost respect and trust in your program and don't think that can be repaired.

  23. Newsletter Signup

+ Reply to Thread

Similar Threads

  1. Dick's Sporting Goods
    By DHolland in forum Rakuten LinkShare - LS
    Replies: 6
    Last Post: April 7th, 2007, 03:11 PM
  2. Dicks Sporting Goods & Fog Dog Step up to the Parasite plate!
    By ~Michelle in forum Commission Junction - CJ
    Replies: 3
    Last Post: August 6th, 2003, 12:24 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •