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April 10th, 2009, 04:50 PM #1Dicks Sporting Goods Goes Bananas
Below is a message I just received from Dicks Sporting Goods.
Dicks Sporting Goods is holding us to a strict budget this year. In an effort to control costs we are taking the return window down from 14 days to 5 hours. This means we will only be tracking the sale within a five hour period. We expect this change to take place by Monday, April 13th.
Thanks for continuing to promote Dick's Sporting Goods.
This is nuts. Dick's knows that many shoppers don't buy on impulse and return after 24 hours to make a purchase after researching the product and price.
So what Dicks Sporting Goods is telling their affiliates is to continue to market the program, send them buyers but don't expect to be paid for your hard work.
I also love how much notice this merchant gave us.
My response to Dicks is Good Luck. Why should affiliates bother with a merchant gone Bananas
April 10th, 2009, 05:32 PM #2
- Join Date
- November 2nd, 2006
I think this is just their code for..."Our business isn't doing good because people realize they can get a better price and a better selection somewhere else, not to mention our website(s) are severely outdated, so we are taking out our disappointment on you, our affiliate." Good luck indeed, Dick's!
April 10th, 2009, 05:42 PM #3
Funny how they just happened to have $71 million lying around to buy Chick's Sporting Goods, plus additional millions to remodel all of the Chick's stores.
But, hey, that doesn't mean they can afford to pay for affiliate-generated sales.
April 10th, 2009, 07:29 PM #4
- Join Date
- May 31st, 2006
- Houston TX
April 10th, 2009, 07:35 PM #5
Time to say bye to Dicks, have made a few sales with them but 5 hours is a joke.Joey
Myrtle Beach SC
April 11th, 2009, 12:31 PM #6
Their name speaks volumesPeace,
Loving Everyone's Child Creates Magic
April 11th, 2009, 04:17 PM #7Originally Posted by Eric Ewe
It looks like Dicks might still be using some GSI inventory:
April 12th, 2009, 01:14 AM #8
Maybe Dicks just went limp!
April 13th, 2009, 12:27 PM #9
June 24th, 2009, 01:43 PM #10
Originally Posted by bibby
- Join Date
- May 13th, 2009
June 24th, 2009, 02:50 PM #11
June 24th, 2009, 06:33 PM #12
I sent them a letter expressing my concerns and that I couldn't in good faith market their program anymore.
I never received a reply.
Bye Bye Limp Dicks Sporting Goods.
July 1st, 2009, 06:32 PM #13
- Join Date
- January 18th, 2005
- Nunya, Business
Changing it again, going to 7 days. Not the 14 it once was but better than that 5 hour junk.
"Dear Affiliates, Good news! I wanted to inform you that as of Thursday, July 2nd the Return Window for the DicksSportingGoods.com program will change from 5 hours to 7 days. This means we will be tracking the sale within a seven day period.
Thank you for continuing to promote Dick's Sporting Goods. We're very happy to be able to make this change for you!
Sincerely, The DicksSportingGoods.com Affiliate Team"
July 1st, 2009, 06:47 PM #14Originally Posted by Trust
July 2nd, 2009, 04:52 PM #15
Dicks Sporting Goods Program Update
- Join Date
- June 27th, 2008
I manage the Dick's Sporting Goods affiliate program and as of today, the Return Days has been extended from 5 hours to 7 days. We're very happy to be able to make this change for you and we thank everyone for their patience as we worked through some budget constraints.
The DicksSportingGoods.com Affiliate Team!
July 2nd, 2009, 05:17 PM #16
Lauerm you just don't "get it".
Dick's program is openly and admittedly putting the burden of "budget constraints" on affiliate's shoulders. Flat out saying "we're taking some of your earnings away so that we may line our coffers".
Shortening of cookie durations simply cheats affiliates out of referral fees. A truly honest merchant would pay for all referrals, period, with no trimming or limitation to cookie duration.
July 2nd, 2009, 05:50 PM #17Originally Posted by lauerm
By now you've been replaced, good luck.
-rematt"I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant." - Richard Nixon
July 2nd, 2009, 07:56 PM #18
I manage the two top selling fitness equipment brands sold at Dick's:
Horizon is on Google and has a 30 day cookie:
Sole is in-house and has a 999 day cookie:
Would love to have your affiliate relationship and would not jack with the cookies because business is down. Actually we are 20% over last year for the last three months!
July 2nd, 2009, 08:25 PM #19
July 2nd, 2009, 10:38 PM #20Dicks Sporting Goods is holding us to a strict budget this year. In an effort to control costs we are taking the return window down from 14 days to 5 hours.
Time to say bye to Dicks...Their name speaks volumes...Maybe Dicks just went limp!...
I don't promote any Dicks but...,
If on the next life as an affiliate marketer I decide to promote some dicks, I would make sure to have some blue pills (Viagra), or the other two dicks related ads, on that site...
And btw, the G. Adsense too! - Because you never know what dicks are people searching for...
July 4th, 2009, 01:24 PM #21Originally Posted by lauerm
When I emailed you my concerns, you didn't reply. That was another sign of how your program operates and how it turns its backs on its affiliates.
I'm guessing you were hurt by your shortsighted decision and want affilaites back.
Good luck to you and G-d help any affiliate who decides to return to your program.
July 5th, 2009, 08:16 PM #22Originally Posted by lauerm
Maybe that's because you need some affiliates back but we're smarter then that at ABW. Caring about affiliates and being sincere means constant communication, even during tough times.
Other merchants and Networks (SAS) respond to tough questions in a timely and sincere manner.
Many merchants understand the role affiliates play in their programs and respect that role.
I've lost respect and trust in your program and don't think that can be repaired.
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