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Thread: Buy.at Payments

  1. #1
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    Buy.at Payments
    Has anyone else had problems with buyat not paying, saying they sent checks but nothing sent? i'm thinking of suing them for this. I started about a year ago and still have had nothing come through. Any ideas out there?

  2. #2
    Half a Bubble Off Plumb RemodelingGuy's Avatar
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    Quote Originally Posted by Marky J
    Has anyone else had problems with buyat not paying, saying they sent checks but nothing sent? i'm thinking of suing them for this. I started about a year ago and still have had nothing come through. Any ideas out there?
    If you have a REAL problem .......

    Share it!

    Jimmy McDonald - Your Local Hard Working RemodelingGuy ( & SprinklerGuy - & GarageGuy )
    StartRemodeling.com .... MySprinklerGuy.com .... MyGarageGuy.com ....
    We're Bettering YOUR Life by Improving Where YOU Live It ...
    Do What You LOVE & LOVE What You Do! ....

  3. #3
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    Hi Marky J

    Could you please email me, jon.brown@platform-a.com with details of your issue and I will look into them for you.

    Regards
    Jon

  4. #4
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    Far from it....With one exception they've been there on time

  5. #5
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    Hi...

    My name is Charlie Calabrese, I am the head of the network here in the states.

    Please feel free to drop me an email with your contact info and we can get this issue resolved.



    charles.calabrese@buy.at
    Product Manager, buy.at US

  6. #6
    Affiliate Network Rep JCrooks - AffiliateWindow's Avatar
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    My Name is Paul Newton and I head up the affilate payment team at buy.at.

    I am more that well aware of how important it it for affilates to be paid the right amount at the right time and so this will always be my number one priority.
    Please feel free to pass me your details and I will follow up any queries that you have as soon as possible.

    My contact email is paul.newton@buy.at

    I look forward to hearing from you.

    Regards

  7. #7
    ABW Founder Haiko de Poel, Jr.'s Avatar
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    Now, this is what I call support!

    Less than 12 hours of an affiliate posting, three separate and high level execs in two countries not only respond but also provide direct email addresses to reach them as well. WOW! This is why I am PROUD to have Buy.at on ABW - this is how Affiliate service should be done!
    Continued Success,

    Haiko
    The secret of success is constancy of purpose ~ Disraeli

  8. #8
    Beachy Bill's Avatar
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    The buy.at team are a class act. I know a couple of the players on a personal level and would expect nothing less. They are truly concerned about building solid, ethical, and service-oriented affiliate relationships.
    Bill / Marketing Blog @ 12PM - Current project: Resurrecting my "baby" at South Baltimore..
    Cute Personal Checks and Business Checks
    If you are too busy to laugh you are too busy.

  9. #9
    Half a Bubble Off Plumb RemodelingGuy's Avatar
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    Quote Originally Posted by Haiko de Poel, Jr.
    Now, this is what I call support!

    Less than 12 hours of an affiliate posting, three separate and high level execs in two countries not only respond but also provide direct email addresses to reach them as well. WOW! This is why I am PROUD to have Buy.at on ABW - this is how Affiliate service should be done!
    My sentiment EXACTLY!

    Well done.

    Jimmy McDonald - Your Local Hard Working RemodelingGuy ( & SprinklerGuy - & GarageGuy )
    StartRemodeling.com .... MySprinklerGuy.com .... MyGarageGuy.com ....
    We're Bettering YOUR Life by Improving Where YOU Live It ...
    Do What You LOVE & LOVE What You Do! ....

  10. #10
    Affiliate Network Rep ayakobing's Avatar
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    Thank you Haiko, Bill and Jimmy!

    We are a pretty active bunch

  11. #11
    Affiliate Network Rep JCrooks - AffiliateWindow's Avatar
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    Marky J,

    I dont seem to have seen a mail from you confirming your details and I am worried i missed yourr message, please can you confirm?

    Just to confirm, my email address is paul.newton@buy.at

    Regards

    Paul

  12. #12
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    Paul Newton, Jon.Brown

    I sent my details on 06/15/07 to both of you. I have not received a response can you confirm that my email was received. Thanks.

  13. #13
    Affiliate Network Rep JCrooks - AffiliateWindow's Avatar
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    Marky J,

    I certainly havn't seen anything and Jon hasn't discused anything with me and so I assume that he hasnt seen anything either.

    Please can you resend to paul.newton@buy.at and maybe make another post when you do so that I can be sure to check spam filters etc just in case?

    Regards

    Paul
    Last edited by JCrooks - AffiliateWindow; June 22nd, 2009 at 03:48 AM. Reason: Typos :-(

  14. #14
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    Thanks for getting back so quickly. I just resent. The subject is "Commissions Owed" Thanks

  15. #15
    Affiliate Network Rep JCrooks - AffiliateWindow's Avatar
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    Marky J,

    I have just checked and can see your email.

    I am not in the office tomorrow and so have passed it on to my team to review and respond.

    Apologies for the confusion.

    Regards
    Paul

  16. #16
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    Marky J

    I was checking out all the communication you received from Buy.at and was wondering if its resolved now. I had a similar problem in the past where a network would not pay out. (Not Buy.at) Just curious because I know what its like to not be paid.

  17. #17
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    Brian,

    If you would like to gain a better understanding of how we work please feel free to contact me directly.


    charles.calabrese[at]buy.at
    product manager

  18. #18
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    Brian11

    No nothing has been resolved yet, but with all the responses from the Buyat team here I hope for it to be soon. How did your payment situation get handled with your network. Did you get paid? Have any advice for me?

  19. #19
    Affiliate Network Rep JCrooks - AffiliateWindow's Avatar
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    Quote Originally Posted by Marky J
    Brian11

    No nothing has been resolved yet, but with all the responses from the Buyat team here I hope for it to be soon. How did your payment situation get handled with your network. Did you get paid? Have any advice for me?
    Marky J,

    Please accept my apologies, I was under the impression that one of the guys had been in touch with you. I will chase this up first thing on Monday morning and get back to you as soon as I can.

    Apologies again for the delay.

    Paul

  20. #20
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    Marky J

    Looks like they are still working on your problem. I did eventually get my money after hiring a lawyer. We used Sibley & Co and they did a great job for us. I dont know what your situation is but it looks more promising than ours did. We didnt have the support you have now with all the people from Buyat. This all could be a minor mistake. Let me know how everything works out. Good luck to you.

  21. #21
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    Hi MarkyJ

    I have just sent you an email regarding your query.

    Warm Regards
    Jon

  22. #22
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    Hi Marky -

    Were you able to reach out to Jon?



    c3

  23. #23
    Affiliate Network Rep JCrooks - AffiliateWindow's Avatar
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    Marky,

    I dont recall seeing an email coming through yet, and I just wanted to make sure you were aware that Jon is on vacation today and was also away last Friday.

    Regards

    Paul

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