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June 20th, 2009, 12:09 PM #1Where's The Banners?
O.K. I can't get banners on SAS. I can get text links. No matter what company I try to get banners for, this message box comes up....
"The following information is meant for the website developer for debugging purposes.
Error Occurred While Processing Request
The method returnImagePath was not found in component shareasale.cfcs.banner.
Ensure that the method is defined, and that it is spelled correctly.
Enable Robust Exception Information to provide greater detail about the source of errors. In the Administrator, click Debugging & Logging > Debug Output Settings, and select the Robust Exception Information option.
Am I missing something? Other than half my marbles. It has done this for over 24 hours. Anyone else having this problem. I have tried on several comps and get the same message.
Thanks in advance.
June 20th, 2009, 12:23 PM #2
Yikes!! I just tried a merchant at random from my merchant lists -- and I had the same thing happen.
My in headed by the message "The website you are accessing has experienced an unexpected error. Please contact the web administrator."
That's followed by the messages and stuff you listed.
Wonder if the banners are displaying on my sites? Gotta check that.Generate more fake news.
June 20th, 2009, 01:23 PM #3
- Join Date
- January 17th, 2005
Thanks for posting about this Snowfinch, I thought I was going crazy. I went to get a banner for a merchant and kept thinking I was clicking on the wrong link or something.
SAS merchant banners seem to be working on my websites. Just unable to get new ones through the SAS interface.
June 20th, 2009, 01:48 PM #4
I submitted a "help" ticket on the issue and also alerted SAS in that ticket about this thread on ABW.
Frankly, I don't think the response time and support has been all that great from SAS on weekends. Hope I'm wrong about that this time. LOL!Generate more fake news.
June 20th, 2009, 01:51 PM #5
Between this thread and the SPAM thread, I would come to the conclusion that the SAS site is in the middle of a meltdown today.
June 20th, 2009, 02:37 PM #6
I discovered it was doing this last night. Thought it was just a glitch with my comp or their system. Then, I was still having the same problem today. So...
I guess it is their system. At least, the banners I have up are working. I assume they are tracking right as well. (crossing fingers)
June 20th, 2009, 02:39 PM #7
Yup, banners no workie.
The method returnImagePath was not found in component cfcs.banner.
June 20th, 2009, 03:08 PM #8
- Join Date
- September 14th, 2008
I also submitted a ticket - a few hours ago. Still have not heard back...
June 21st, 2009, 09:39 AM #9
June 21st, 2009, 04:21 PM #10
Just went to my SAS dashboard and checked two different merchants -- AND THE BANNERS WERE BACK!
Anybody else confirm that now? Good to see.Generate more fake news.
June 21st, 2009, 04:41 PM #11
Same here! My banners are back. Really great news. Thanks to everyone that helped with this issue.
June 23rd, 2009, 08:24 AM #12
Are Merchants able to upload banners?
I have a client that is getting an error saying:
Upload Error: The file you provided is not of type: gif, jpg, or png
I know the banners are fine, I create them all the time for merchants that SAS sends my way and a few other OPMs, some even on this board.
By rockymountainmark in forum Marketing Resources & Power ToolsReplies: 0Last Post: May 7th, 2008, 11:54 AM