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  1. #1
    ABW Ambassador boningroup's Avatar
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    Invalid security certificate
    Yesterday when I started to go to my websites I started getting a warning:

    www.bgshoppingmall.com:443 uses an invalid security certificate.

    The certificate is not trusted because it is self signed.
    The certificate is only valid for <a id="cert_domain_link" title="www.4admin.com">www.4admin.com</a>

    (Error code: sec_error_untrusted_issuer)

    I sent an email to my host that I have been using for 5 years and have gone back and forth with tech support. I was told that I need this to process credit cards, etc. and was told this pops up every time someone visits the sites. I told them that I don't. I asked why did this start yesterday? I was told: "This is the industry standard. If you have been using our shared certificate, then yes this error message displays all the time. If you had a cert for your domain name, the error would not take place. All I can go by is what I see, im afraid I have no way of knowing how the site has functioned prior to today. The error is simply saying the certificate does not match the domain. It does not make it any less effective."

    I don't want to sound stupid but I am sure that I will, but why would I need a security certificate if I don't collect money on my site and why wouldn't the host provide one for each IP that it host. They want to charge me $60 for each one of my sites.
    Danny W Bonin Jr
    Bonin Group, Inc.

  2. #2
    ABW Ambassador boningroup's Avatar
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    After much back and forth with tech support - "I have removed it and now you should not get any ssl messages from your site. There is no cert installed for the account."
    Danny W Bonin Jr
    Bonin Group, Inc.

  3. #3
    Comfortably Numb John Powell's Avatar
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    Danny, I just got that pop. They still have not fixed your problem. Somehow it does not look like the normal one you see for that problem. It shouldn't trigger anyway if the url isn't https://

    Edit: By the way I just tried with IE8 and don't see it. First time was with FF.


  4. #4
    ABW Ambassador boningroup's Avatar
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    John,

    They told me they fixed it and I got the same. However, it does it on Firefox but not Explorer!
    Danny W Bonin Jr
    Bonin Group, Inc.

  5. #5
    Comfortably Numb John Powell's Avatar
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    I don't have time to read it all now, but if do a G search on "The certificate is not trusted because it is self signed" you get some info on the FF problem.


  6. #6
    ABW Ambassador boningroup's Avatar
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    John,

    That didn't help. I presume you are using Firefox. I have found that this is happening on two of my three sites. The web host says I don't have a SSL listed for my sites and don't know why it is happening.
    Danny W Bonin Jr
    Bonin Group, Inc.

  7. #7
    Comfortably Numb John Powell's Avatar
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    Looks good now in FF.


  8. #8
    ABW Ambassador boningroup's Avatar
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    I did some more research and apparently it is a FF issue. I had to go in and tell FF to ignore the prompts for each website.
    Danny W Bonin Jr
    Bonin Group, Inc.

  9. #9
    Newbie DressesByDaisy's Avatar
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    Still happening.
    Try taking the https off of your favicon link and make it http

  10. #10
    ABW Ambassador boningroup's Avatar
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    Daaaaaaaaah!
    Danny W Bonin Jr
    Bonin Group, Inc.

  11. #11
    Newbie DressesByDaisy's Avatar
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    FF recently did a major upgrade to 3.5. It included more security. That's probably why it just started showing up recently.

  12. #12
    ABW Ambassador boningroup's Avatar
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    Quote Originally Posted by DressesByDaisy
    Still happening.
    Try taking the https off of your favicon link and make it http
    A fellow ABWer created a favicon for me and sent the link how to place on my page and I just forgot to check the url. Stupid me. All the time wasted on a stupid letter. One additional letter and all the time it tied up for me and a tech guy as well as John and you. I apologize.
    Danny W Bonin Jr
    Bonin Group, Inc.

  13. #13
    Newbie DressesByDaisy's Avatar
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    LOL! That's okay. It is how it works. Your 'tude should probably be "Thankfully, it was just a letter." the alternative problems that could create that error are FAR more serious and difficult to fix

    I was gonna say that I was really TrustNo1 and have been away getting a sex change and now want to start ABW anew as the woman that was always inside of me but he started posting again

    Thanks for foiling my plans again Trust [shakes fist in air]

  14. #14
    Comfortably Numb John Powell's Avatar
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    Stupid me. All the time wasted on a stupid letter.
    Don't beat yourself up too much. We all have spent hours on similar little glitches. Just say "Son of a Glitch" and forget it.


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