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  1. #1
    Merchant & ABW Ambassador
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    Credit card gateway - Authorize.net down, you commission might be affected
    Credit card payment gateway Authorize.net is down.
    It is said that there is a fire in their data center. NO Eta as to when they will get it up yet.

    So if you are a merchant, you might want to find a solution to fix that. i.e. capture CC and not run real time authorization.

    So if you are an affiliate, you might want to contact the merchant to ask about their backup plan, cos some merchants will send the order to a Credit card decline and not fire the conversion pixel.

    Google Authorize.net down. Their domain is also down.

    Lots of post on Webmaster world.

    Sidenote:
    At Lostgolfballs.com, we are pulling off the real time authorization and putting the order through in a pending stage. We will authorize the CC info that we capture once Authorize.net comes up with their back up sys.

  2. #2
    Kung Fu Master Eathan's Avatar
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    Looks like they're back up.

    Eric, great idea on capture vs. live auth though. Merchants should also have a back up terminal if at all possible, with the APIs already coded for a quick switch.
    Eathan Mertz

    Black Cat Mining - Gold Prospecting & Rockhounding Equipment

  3. #3
    Merchant & ABW Ambassador
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    FYI http://forum.abestweb.com/showpost.p...69&postcount=2

    "We have confirmed that yesterday’s Authorize.net outage was due to a fire within their Seattle data center. News reports are saying that this affected Authorize.net and their 238,000 online merchants, the Microsoft Bing Travel service and other online venues. In the past 7 years Authorize.net has proved to be a strong partner without any significant outages. "

  4. #4
    Comfortably Numb John Powell's Avatar
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    geocaching.com which serves a growing worldwide community of geocachers was also out all day 7/3 and about 7 hours this morning. A lot of families where looking forward to using that site yesterday as part of their holiday fun. Also Bing Travel was affected.


  5. #5
    Merchant & ABW Ambassador
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    Time line as to what happened
    Authorize.Net's primary servers are housed in the Seattle-based Fisher Plaza, a state-of-the-art "class A" data center with full redundancy and diversity in all systems, including the building structure, power, cooling and connectivity. However, even with state-of-the-art technologies, things can go wrong, and on July 2, 2009, at approximately 11:10 PM Pacific time, Fisher Plaza suffered a fire that knocked out its primary power supply. More information on the fire can be found at http://www.marketwire.com/press-rele...I-1012899.html.

    Upon losing power, Fisher Plaza immediately moved to backup generators, but was forced to shut the generators down by the Seattle Fire Department due to their proximity to the fire location. With this loss of power and backup power, at approximately 11:40 PM, Authorize.Net (along with many other Web sites) was forced offline.

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