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  1. #1
    Newbie
    Join Date
    November 30th, 2007
    Posts
    21
    Status changed to "Pending"
    Is it usual for one's status with a merchant to be changed from approved to pending without any notice before or after? I have been with the merchant for six months and generate a conversion or two a month from organic traffic.

    Thanks,

    Gart

  2. #2
    15 years and counting
    Join Date
    January 18th, 2005
    Posts
    6,121
    Nope, it's not usual. I've seen it before but each time the merchant was a crook.
    I hope the merchant sent you an email. If your status is pending your commissions will not be paid so watch this merchant closely and ask for clarification.

  3. #3
    .
    Join Date
    January 18th, 2005
    Posts
    2,973
    I believe that "pending" status also disables any existing links, so merchants won't get any new traffic from the affiliate.

    Logically, this seems more likely to be a mistake than an intentional attempt to cheat affiliates, but of course there might be more going on in this case.

    However, this change definitely merits follow-up with the merchant AND with ShareASale support: it simply should not happen.

    Suggestion for ShareASale: make an annoying little script change to prevent merchants from EVER changing an affiliate's status from "Approved" to "Pending" -- the only permissible change should be from "Approved" to "Declined" (which I believe triggers an email to the affiliate).

  4. #4
    ABW Ambassador La_Valette's Avatar
    Join Date
    September 25th, 2005
    Location
    The Pale Blue Dot
    Posts
    841
    This has happened to us too...
    Kids, you tried your best and you failed miserably. The lesson is, never try. -- Homer Simpson

  5. #5
    http and a telephoto
    Join Date
    January 18th, 2005
    Location
    NYC
    Posts
    17,708
    If you have bouncing emails and the merchant has been trying to reach you, this might be their way of getting you to contact them. I wouldn't recommend it unless the reason was fraud, but some merchants might not know better.

    Otherwise it might be a merchant checking through sites and pending the affiliates they want to check on. Or it might be someone doing something stupid But above are the legitimate reasons I can think of.

    I would also put in a trouble ticket to Shareasale if you don't get a response from contacting the merchant.
    Deborah Carney
    TeamLoxly.com BookGoodies.com ABCsPlus.com

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