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July 9th, 2009, 11:39 AM #1Smith & Hawken is LiquidatingOrders via Smith & Hawken's Web site, catalog and call center will be discontinued effective July 9, and customers will be directed to purchase products at the stores
July 9th, 2009, 02:05 PM #2
I remember reading 'growing a business' years ago, by the Hawken fellow, interesting book. Too bad they don't seem to be making it anymore.Following everyone else is a GREAT way to become average.
July 9th, 2009, 03:03 PM #3
Too bad, I like their stuff. Bit pricey but nice.
July 9th, 2009, 03:51 PM #4
I don't get it. Online closes but B&M stay open ... isn't that backwards?
They are owned by Scotts ... I read the book as well, the story stood out to me -- how his garden tools all broke because they were made abroad and were of shabby quality ... his whole market was high quality garden tools ... the co started loosing their fanatics (customers) once the tools in the store were made in China. It was a joy walking into S&H looking at all the garden goodies, yes they were expensive but you'd pay the price because you knew it was quality and wouldn't fall apart rust or break ... well... it was still expensive but it was poor quality, people left, sales went down. so, to save it they (S&H) caught the Starbucks bug of "sell everything" which could have worked if it mimicked the "high priced and high quality" items, but a lass no, the secret sauce (quality) went the way of profits.
It's not just the closing of the online store that's the sad story here, it's the entire degeneration of the brand.Continued Success,
The secret of success is constancy of purpose ~ Disraeli
July 9th, 2009, 04:02 PM #5
Originally Posted by Haiko de Poel, Jr.
- Join Date
- January 18th, 2005
July 9th, 2009, 04:37 PM #6
From their email:Smith & Hawken today announced it is closing its stores and liquidating the company. This liquidation process will occur over the next five to six months, which means we expect to phase out the business by the end of the year.
July 9th, 2009, 04:40 PM #7
Some days you spend more time removing merchants than adding new ones.I would rather live my life as if there is a God and die
to find out there isn't, than live my life as if there
isn't and die to find out there is.
July 9th, 2009, 05:27 PM #8
- Join Date
- May 31st, 2006
- Houston TX
It is owned by Scotts but I think they just bought a company which was over inflated or did not know how to manage it. Either way, it was seeing red ink since 2004.
For a year, Scotts had been exploring options for the high-end garden brand it bought in 2004 for $68.5 million but decided closing the business was the “best option available,” Hagedorn said.
The company in its last annual report said the chain has consistently underperfomed since it was acquired .
July 10th, 2009, 12:40 AM #9
I don't understand why companies in liquidation shut down their websites - The first thing I did when I heard Circuit City was being liquidated was head to their website to check some deals, but of course it was shut down. Using the online channel to speed up liquidation (and have greater, centralized control over excess goods in the warehouse) seems to make more sense to me, but I don't know how the world of liquidation really works, apparently.
July 10th, 2009, 10:05 AM #10Some days you spend more time removing merchants than adding new ones.
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