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  1. #1
    Comfortably Numb John Powell's Avatar
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    October 17th, 2005
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    Smith & Hawken is Liquidating
    Orders via Smith & Hawken's Web site, catalog and call center will be discontinued effective July 9, and customers will be directed to purchase products at the stores
    Big time advance notice.


  2. #2
    Domain Addict / Formerly known as elbowcreek Thomas A. Rice's Avatar
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    I remember reading 'growing a business' years ago, by the Hawken fellow, interesting book. Too bad they don't seem to be making it anymore.
    Following everyone else is a GREAT way to become average.

  3. #3
    ABW Ambassador ladidah's Avatar
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    Too bad, I like their stuff. Bit pricey but nice.

  4. #4
    ABW Founder Haiko de Poel, Jr.'s Avatar
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    I don't get it. Online closes but B&M stay open ... isn't that backwards?

    They are owned by Scotts ... I read the book as well, the story stood out to me -- how his garden tools all broke because they were made abroad and were of shabby quality ... his whole market was high quality garden tools ... the co started loosing their fanatics (customers) once the tools in the store were made in China. It was a joy walking into S&H looking at all the garden goodies, yes they were expensive but you'd pay the price because you knew it was quality and wouldn't fall apart rust or break ... well... it was still expensive but it was poor quality, people left, sales went down. so, to save it they (S&H) caught the Starbucks bug of "sell everything" which could have worked if it mimicked the "high priced and high quality" items, but a lass no, the secret sauce (quality) went the way of profits.

    It's not just the closing of the online store that's the sad story here, it's the entire degeneration of the brand.
    Continued Success,

    Haiko
    The secret of success is constancy of purpose ~ Disraeli

  5. #5
    15 years and counting
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    Quote Originally Posted by Haiko de Poel, Jr.
    I don't get it. Online closes but B&M stay open ... isn't that backwards?
    It doesn't make sense. My links are gone. To don't have a presence online is not going to help their B&M activities.

  6. #6
    Comfortably Numb John Powell's Avatar
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    From their email:
    Smith & Hawken today announced it is closing its stores and liquidating the company. This liquidation process will occur over the next five to six months, which means we expect to phase out the business by the end of the year.


  7. #7
    Affiliate Manager Howard Gottlieb's Avatar
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    Some days you spend more time removing merchants than adding new ones.
    I would rather live my life as if there is a God and die
    to find out there isn't, than live my life as if there
    isn't and die to find out there is.

  8. #8
    Merchant & ABW Ambassador
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    It is owned by Scotts but I think they just bought a company which was over inflated or did not know how to manage it. Either way, it was seeing red ink since 2004.

    http://www.bizjournals.com/sacrament...6/daily55.html
    For a year, Scotts had been exploring options for the high-end garden brand it bought in 2004 for $68.5 million but decided closing the business was the “best option available,” Hagedorn said.

    The company in its last annual report said the chain has consistently underperfomed since it was acquired .
    Amanda add it to http://forum.abestweb.com/showthread.php?t=115177

  9. #9
    ABW Ambassador Joshua's Avatar
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    I don't understand why companies in liquidation shut down their websites - The first thing I did when I heard Circuit City was being liquidated was head to their website to check some deals, but of course it was shut down. Using the online channel to speed up liquidation (and have greater, centralized control over excess goods in the warehouse) seems to make more sense to me, but I don't know how the world of liquidation really works, apparently.

  10. #10
    Affiliate Manager guinness618's Avatar
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    December 12th, 2007
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    Some days you spend more time removing merchants than adding new ones.
    If you would like to add a great Home & Garden merchant, please check out my brands:
    Plow and Hearth on LS
    Wind and Weather on CJ

    And if you have any questions, please don't hesitate to contact me:
    affiliates (at) plowandhearth.com
    Dyan Carlson
    ["My religion is very simple. My religion is kindness."- The Dalai Lama

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