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Thread: Problems with Event Engine

  1. #1
    Full Member
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    December 12th, 2006
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    370
    Problems with Event Engine
    Built my site, was just about to add in links, thought the event engine looked good as it would save me having to put in a link for each event and would just create one thing i could put on the site

    I typed in a band name and it found it. I selected it and then the output was for an entirely different name

    THis was using custom layout

    If i use the regular options it works but custom it messed up

  2. #2
    Affiliate Network Rep
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    July 6th, 2008
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    We definitely want to help resolve this issue. With that said we really need to see the code you have to do the troubleshooting.

    Can you email the code you are using:

    charles.calabrese[at]buy.at

    We will get back to you as quickly as possible with a resolution.



    c3

  3. #3
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    Its not going to help seeing the code, as the code being served up is wrong. Its the process that is messed up. Its not serving up the right ads for the item that i selected



    here is what i am doing you can try it yourself

    I click on ticketmaster event engine on the left

    I then click format

    I chose html

    I then chose Select Custom Layout

    I then chose setup

    I then typed in Jonas Brothers and hit search

    Below in the box it finds a list of bands and jonas brothers is one of them so i select it

    I then click the design tab, and type in 400 width,

    I then click Create Unit and lo and behold it doesnt serve up a preview of ads for jonas brothers it serves up ads for

    Jordan sparks


    Now on top of this issue im finding the 125 x 125 banners arent showing up when the code is placed on my site. At first i thought it was something I was doing wrong but then i looked at the code and went to the url for the IMAGE and lo and behold i get a page not found on perfiliate.com/pagenotfound.php3
    which might explain why the image is not showing up as the path to where the image is hosted doesnt appear to be there

    Well its making it a little tricky to build a site to promote ticketmaster with things not working
    Last edited by easylife; July 15th, 2009 at 07:39 PM.

  4. #4
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    December 12th, 2006
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    I see the 125 x 125 issue has been fixed now, thank you

    any update on the engine issue?
    Last edited by easylife; July 17th, 2009 at 02:05 PM.

  5. #5
    Affiliate Network Rep
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    The issue is related to Ticketmaster's data, we have reached out to them and they are in the process of making changes that should resolve this issue. With that said there is nothing we can do on the buy.at side as we do not technically own the data, we simply provide it to the affiliates.

    c3

  6. #6
    Full Member
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    December 12th, 2006
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    I appreciate you contacting them

    you might want to let them know that without data, affiliates cant promote them

    Ive just tested another doing the same thing above, for ultimate fighting and nothing comes up

    Like honestly its pointless promoting a company if the company themselves cant take time to provide the information

    There are many ticket companies who do, and as affiliates we arent going to hold out for one, we just move on to another

  7. #7
    Affiliate Network Rep
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    July 6th, 2008
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    TM is sorting thru its data issues now...we hope to have resolution soon. I will do my best to keep everyone up to date.


    c3

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