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  1. #1
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    Reporting delay?
    No sales posted in 5 hours for us. Anybody else seeing this? I am beginning to think CJ is having alot of problems with their tracking in the last month. For us, clicks are up about 20% and sales are down about 30% in July. Seems odd... Maybe people are buying less in July, but seems like a pretty big drop to me considering we are sending more traffic. Am I the only one?

  2. #2
    Member
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    No reporting since approximately 1 PM Pacific time. While annoying, CJ will probably start posting again later today. I do not thing there is anything wrong with tracking sales, it is just that reporting is delayed from time to time.

    I have always assumed that July is the worst month of the year as people generally spend less time online due to vacations and summer. However, if you are seeing more traffic but fewer sales, perhaps something else is the problem.

  3. #3
    ABW Ambassador ladidah's Avatar
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    Came to check here to see if there was anything up with CJ.

    Unusual low sales today and wondered if the sales were not being held off and reported until end of the day like a few days ago.

    Traffic is the same as previous days, but generally up from a few weeks ago.

  4. #4
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    Just logged in to see a Reporting Delay Message:

    Reporting Delay

    Commission Junction performance reporting is currently 3 hours behind our normal reporting standards. We are aware of the issue, and hope to have it resolved shortly. Thank you for your patience and understanding. Tracking and recording of transactions is fully functional.

  5. #5
    ABW Ambassador ladidah's Avatar
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    Duh me.

    I should check their homepage once in a while instead of going to the reports pages directly. One button click bookmarked on my toolbar.

    Thanks Trusty

  6. #6
    Member
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    Well, last reporting was at 1 and now it is close to 7 (Pacific time), so the delay is around 6 hours.

  7. #7
    ABW Ambassador Georgie Peri's Avatar
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    Question
    Anyone seeing a Replaying Delay Issue

    for AUG 5 -----
    OpA! Giasou Ti kanies!

  8. #8
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    I am seeing at least a 3 hour delay. anyone else?

  9. #9
    ABW Ambassador isellstuff's Avatar
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    November 9th, 2005
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    Me too, very long delay.
    Merchants, any data you provide to Google Shopping should also be in your affiliate network datafeed. More data means more sales!

  10. #10
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    January 18th, 2005
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    I hope it is a delay

  11. #11
    ABW Ambassador affninja's Avatar
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    Ok glad it's not just me!
    Your Ad Here.

  12. #12
    Moderator Nabz's Avatar
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    No Sales posted after 9:00 PDT

  13. #13
    ABW Ambassador
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    And now comes the announcement.

    Reporting Delay

    Commission Junction performance and transaction reporting is currently experiencing an approximately five-hour delay. We are in the process of implementing a solution to this issue and estimate that all reporting will be up to date today by approximately 10 PM PDT. Thanks for your patience and understanding. Rest assured, that these are delays only and tracking and recording of transactions remains fully functional.

  14. #14
    ABW Ambassador
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    Delay again today, anybody? Last post 9:05 pdt. Or is it just me.

  15. #15
    Moderator Nabz's Avatar
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    Quote Originally Posted by sam_park
    Delay again today, anybody? Last post 9:05 pdt. Or is it just me.
    last sale reported at 14:08 , though I see this on CJ main page.

    Commission Junction will be performing regularly scheduled system maintenance on Wednesday, August 12th, 2009. As a result, the Run Reports tab in the CJ Account Managerô will be unavailable from 6:00 p.m. PDT until approximately 9:00 p.m. Once available, reporting should be caught up by 12:00 a.m. Tracking and recording of transactions and all other member area capabilities will be fully functional during this outage.

  16. #16
    Newbie
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    October 8th, 2008
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    Transaction Reports
    Can anyone run a transaction report for July 2009 - and have all of their
    data show up. When I run it, I only get one merchant reporting?

    I opened a ticket.

    Thanks for your help.

  17. #17
    Newbie
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    October 8th, 2008
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    Never Mind.

    The default for action status is now set to NEW instead of ALL.

    I switched it an all is ok.

    Thanks

  18. #18
    15 years and counting
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    I had the same problem and the solution, like you said, is to swith back to ALL instead of NEW.

  19. #19
    Newbie
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    October 5th, 2005
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    I realize its labor day, but man... no sales at 2:00PM ET??? I seriously doubt it considering I am seeing a good bit of clicks over to CJ (just slightly below normal). We usually have between 15-25 sales at this time. Anyone else seeing delays? Maybe CJ tracking is on vacation too.

  20. #20
    ABW Ambassador CathyM's Avatar
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    Yes, I just see a sale posted, Event Date 7-Sep-2009 06:16 PDT, Posting Date 7-Sep-2009 11:01 PDT. That's an almost 5 hour delay rather than the normal 1 - 2 hour delay.

  21. #21
    Moderator Nabz's Avatar
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    Good to know that I'm not alone.

  22. #22
    ABW Ambassador delsol's Avatar
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    definitly not alone...

    this has been kinda going on and off since Saturday:
    http://forum.abestweb.com/showthread...983#post958983

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