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  1. #1
    Newbie
    Join Date
    July 16th, 2008
    Location
    Thailand
    Posts
    27
    Unhappy How to get support from Affiliate Future
    I am a member of Affiliate Future Program. I contact support team 2 times.
    But, I did get any response from them. Actually, I need to know when I can get my payment. It was so much delayed.

    Any help will be highly appreciated.

  2. #2
    Affiliate Network Rep
    Join Date
    April 9th, 2008
    Posts
    422
    AF Payment Information
    Hi Athikhom

    I'm sorry for the inconvenience- July payments have gone out on schedule so I'm not sure why you haven't received your payment. It could be a matter of having your financial or address details listed incorrectly. If you'd like to email me directly with your Affiliate ID or user ID I can look at your account to see what's missing.

    Also, payments are paid out at the end of every month by ACH Transfer/Direct Deposit. The minimum payout is $40. The balance at the end of the previous month must be above this amount to receive payment. Otherwise the sum is carried over to until you reach the required $40.

    If you have any other questions please feel free to contact me directly.

    Hope this helps!

    Best,
    Sarah
    Sarah Sabo
    AffiliateFuture
    E: sarah.sabo@affiliatefuture.com
    MSN:sarah@affiliatefuture.com
    AIM: AFSarahSabo
    T: 800.605.4462
    W. www.affiliatefuture.com

    Join AffiliateFuture today: http://www.affiliatefuture.us/registration/affiliates-us.asp

  3. #3
    Newbie
    Join Date
    July 16th, 2008
    Location
    Thailand
    Posts
    27
    Hello Sarah,

    Thanks for your response. I also confused about my payment in June'09 because I saw the message that the payment would be processed by 24 hours. But, I got an answer from Sam as below:

    From: Sam Najmi <sam.najmi@affiliatefuture.co.uk>
    To: athikhom@yahoo.com
    Sent: Thursday, August 13, 2009 3:31:03 PM
    Subject: RE: Payment - UK (GBP) Affiliate

    Hi Athikhom

    Your account will be approved at the end of Aug and your first commission is due to be paid on the September payment run.

    Best

    Sam

  4. #4
    Affiliate Network Rep Mary@AffiliateFuture's Avatar
    Join Date
    March 14th, 2008
    Location
    Westchester, NY
    Posts
    110
    Hi Athikhom,

    It looks like you are an AffiliateFuture UK affiliate. On the UK Network, affiliates are paid in 28 days unless you are a new affiliate, in which case there is an additional 30 day lead time in order to verify and approve your account. That being said, most AffiliateFuture programs lock commissions for affiliates after 5 days (no 3 month waiting periods to find out what you've earned!) so you are still being paid faster than many other major networks.

    If you would like to work with AffiliateFuture US and need help getting setup or with promotion suggestions, please get in touch with us. We also have an EU Network - just choose the relevant currency on www.affiliatefuture.com in order to see that particulart network.

    Many thanks for your business. Let us know if you need anything else.

    Best,
    Mary
    Mary Young
    E/MSN. mary.young@affiliatefuture.com
    AIM: AFMaryYoung
    T. 800.605.4462
    W. www.affiliatefuture.com

  5. #5
    Newbie
    Join Date
    July 16th, 2008
    Location
    Thailand
    Posts
    27
    Hello Marry,

    Thanks for your explanation. It seems that USA network work faster than UK one.
    I will wait like your suggestion. Hopefully, UK network will be able to speed up working process. Speed is very important in business.

    Thanks for your explanation.

    Best Regards,
    an AffiliateFuture UK affiliate

  6. #6
    Affiliate Network Rep Mary@AffiliateFuture's Avatar
    Join Date
    March 14th, 2008
    Location
    Westchester, NY
    Posts
    110
    No problem, Athikhom. Speed is certainly important. The UK is pretty quick as well, though this is predominantly a US forum. I've had a look at your account and we'll send you some suggestions today. Look forward to working with you on our US Network as well.

    Best,
    Mary
    Mary Young
    E/MSN. mary.young@affiliatefuture.com
    AIM: AFMaryYoung
    T. 800.605.4462
    W. www.affiliatefuture.com

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