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  1. #1
    Full Member
    Join Date
    January 18th, 2005
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    266
    Datafeeds Not Working
    I am not able to setup to download any datafeeds from the GAN interface.

    I was able to and now I am not. I re-setup the FTP etc and then push the "Save and Test" button and everything resets to blanks.

    Anyone else?

    Thanks
    Tami

  2. #2
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
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    June 21st, 2007
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    1,629
    Hello,

    Can you please PM me your publisher ID?

    Thank you,

    Jamie

  3. #3
    Full Member gamweb61's Avatar
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    January 17th, 2005
    Location
    Daytona Beach, Florida
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    203
    Same thing happened to me today.

    Is there an alternative way to receive the datafeeds?

  4. #4
    Full Member
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    January 18th, 2005
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    266
    Quote Originally Posted by gamweb61
    Is there an alternative way to receive the datafeeds?
    I would like to know this too. I really prefer the CJ options for getting feeds. You have the option of ftping to CJ and downloading each feed when you need them, which makes the most sense for me and uses the least bandwidth.

    I have contacted GAN's help system about the issue, awaiting response.

    Thanks
    Tami

  5. #5
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
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    June 21st, 2007
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    Thank you for posting. The issue has been isolated and the data is reloading into your accounts. Sorry for the inconvenience.

    Jamie

  6. #6
    Full Member gamweb61's Avatar
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    January 17th, 2005
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    Daytona Beach, Florida
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    I wish you would reorganize that "feeds" page.

    I should only need to post my FTP information ONCE.

    Then select feeds as needed to update.

    Every time I select new merchants and press the SAVE button, you want to TEST my FTP setting again. Why test it again, if you already tested it the first time? I only need to update the merchants I want feeds for.

  7. #7
    ABW Ambassador
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    February 28th, 2005
    Posts
    574
    well the issue with datafeeds is before the 14th of august... and the email i got from the support is that they are having a few issues and that they are going to rectify it and report back...

    i will try in a while once again to see if everything works ok...

    it would be nice besides the FTP option to have alternatives... or a mix of FTP and http downloadings of datafeeds...

  8. #8
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
    Join Date
    June 21st, 2007
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    1,629
    Hello,

    Thank you for the product feedback. I will pass to our engineering team.

    Thank you,

    Jamie

  9. #9
    ABW Ambassador
    Join Date
    February 28th, 2005
    Posts
    574
    ironically after i signed up and registered the adsense (compulsory) details and changed the logon details to a gmail account everything seems to work after the test and save action!!! (although havent received any feed yet...will see)

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