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  1. #1
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    Whats the difference between corrected and corrections?

    There also seems to be a minor bug, when I look up corrections I can see the amount that has been reversed in red but it says 'accepted' instead of 'reversed'.

    Also, could reports be listed by 'event date'?

  2. #2
    Ad Network Rep ToddCrawford's Avatar
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    You can resort reports by "event date". You can also change the "order transaction by:" field when generating txn reports.

    Corrected = original txn that has been adjusted (partially or completly).

    Corrections = new txn that resulted from correction of original txn.

    The original txn remains positive and the resulting correction subtracts (offsets) the original txn - hence red numbers.

    We do not use the status "reversed" anymore. A corrected txn has a status of accepted and is marked with a "yes" in the corrected column. The resulting "correction" has the original txn ID in the corrected column. If you click on the txn ID, you will get a pop up window that details t he history of the txn - included corrections.

    Got it?

    Todd Crawford
    Commission Junction

  3. #3
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    Still not quite clear...

    For example, say a transaction (worth $10 commish) was corrected due to "invalid cc", what should I see for "corrected" and "correction" respectively?

    Another example, say a transaction ($10 commish) was partially corrected ($6 commish returned, $4 commish good) due to partial "returned merchandise", what should I see for "corrected" and "correction" respectively this time?

    Thanx.

    VAN

  4. #4
    Ad Network Rep ToddCrawford's Avatar
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    quote:
    Another example, say a transaction ($10 commish) was partially corrected ($6 commish returned, $4 commish good) due to partial "returned merchandise", what should I see for "corrected" and "correction" respectively this time?


    Corrected = $10
    Correction = ($6)

    The original txn stays the same. The resulting (partial) correction subtracts the partial correction resulting in a $4 commission.

    Todd Crawford
    Commission Junction

  5. #5
    ABW Ambassador webmarm's Avatar
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    Okay, so this shows on a transaction:
    Original Amount $55.96
    Original Commission $8.39
    Correction Amount ($42.97)
    Correction Commission ($6.45)

    Which means the $6.45 is actually the amount subtracted from the original commission. Right?

    Sorry to be dense, but intuitively I thought the $6.45 was what was left after the partial reversal. In fact, it is the $6.45 that is being reversed?

    TIA for your patient response.

    - - - - -
    42. Yup, the answer to life, the universe, and everything.

  6. #6
    Member
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    webmistress,

    Based on Todd's explanation earlier, I would say you're getting the difference, i.e. $8.39 - $6.45 = $1.94 as your final commission amount.

    Makes me wonder if all advertisers are absolutely clear on the "correction procedures", seems like we publishers are all interpreting things the wrong way.

    Be interesting when Zappos performs their monthly reversals later today... [img]/infopop/emoticons/icon_rolleyes.gif[/img]

    VAN

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