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  1. #1
    ABW Ambassador joyaz's Avatar
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    September 27th, 2007
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    Can't Find Server and Landing Pages going ??
    I'm trying to update some shops, but when I click on the Landing Page from the Popshops dashboard (to check sizes etc on the product) some of the items open up the DASHBOARD instead of going to the merchant. This is currently happening with Roaman's and Catherines and Soft Surroundings and who knows how many others I haven't checked yet.

    And products from Torrid, both in the dashboard and in my shops, lead to a "Can't Find Server" page. A few of them work as they should.

    WHAT IS GOING ON RIGHT NOW? I'm afraid to look at any more shops or products.
    Last edited by joyaz; August 18th, 2009 at 01:57 PM.

    "The journey of a thousand miles begins with a single step."

  2. #2
    ABW Ambassador joyaz's Avatar
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    Now I'm getting this error message when I click on some of my products in my shops!

    "This page doesn't work because you do not have a relationship with this affiliate network."

    Yet some products from the same merchant work fine. ????

    "The journey of a thousand miles begins with a single step."

  3. #3
    Full Member JessieJ's Avatar
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    July 13th, 2006
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    The devs are on it. For now we will have a patch in place that will direct to the homepage of the merchant. That will allow us to reprocess the corrupted data and put things back to normal.

    I apologize about that.
    Jessie Jones
    Create your custom affiliate store with PopShops.
    General support: support [at] popshops.com | Merchant requests: merchants [at] popshops.com
    (Include your popshops login, your shop name, and the URL or merchant you have an issue with.)

  4. #4
    ABW Ambassador joyaz's Avatar
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    Message just received from Popshops:

    Hello Joyce,
    We are aware of the problem which was caused by a corrupted feed. We are putting a patch in place that will direct users to the homepage as we reimport and reprocess the data.

    Many apologies.
    ---------------

    Frita B.
    Customer Service Liaison
    PopShops.com


    So all of these feeds I'm having problems with were corruped? This reply makes it sound like just ONE. Guess I'll have to just sit tight and wait.

    "The journey of a thousand miles begins with a single step."

  5. #5
    Full Member
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    January 18th, 2005
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    Building new shops getting proxy errors and datafeed is producing products from all merchants instead of my selected merchants

    Sent email to support - never want to assume they know there is a problem
    Last edited by charpaula; August 18th, 2009 at 02:17 PM. Reason: reply while I was typing :)
    CharPaula
    Staying focused on the bottomline

  6. #6
    ABW Ambassador joyaz's Avatar
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    September 27th, 2007
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    Is it safe to go back in the water yet? I think it might be. I just spot checked a couple of products in shops that had issues earlier and they actually directed to the product.

    Maybe I can go back to updating now.

    "The journey of a thousand miles begins with a single step."

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