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  1. #1
    ABW Ambassador joyaz's Avatar
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    Jessica London Fiasco
    Can anyone think of why this might be happening to me? I removed all Jessica London products that were from the GAN feed (they combined their program with Avenue). I'm using both Jessica London and Avenue products from the single CJ feed.

    But I keep having sales show up in GAN reports with the Popshops ID but with zero commission because they're terminated there.

    ONE sale showed up in both places. But all the rest have NOT shown up in CJ. What am I doing wrong??? I really need this commission.

    2009-10-12 TERM Jessica London popshops $87.04 $0.00 transaction
    2009-10-12 TERM Jessica London popshops $139.99 $0.00 transaction
    2009-10-18 TERM Jessica London popshops $185.47 $0.00 transaction
    2009-10-19 TERM Jessica London popshops $47.99 $0.00 transaction
    2009-10-21 TERM Jessica London popshops $79.18 $0.00 transaction
    2009-10-21 TERM Jessica London $101.24 $0.00 transaction

    I've emailed Popshops for help and I emailed Avenue at CJ. Anyone else having similar problems or know why this keeps tracking at GAN and not CJ?

    Thanks.

    "The journey of a thousand miles begins with a single step."

  2. #2
    Moderator BurgerBoy's Avatar
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    Could they be coming from Google cached pages that have your old id in them??

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  3. #3
    ABW Ambassador joyaz's Avatar
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    Good point, Burger Boy. Who knows. At least Kristen at Avenue is looking into things for me now. (thank you Kristen St. Peter)

    Weird thing is she said 2 of the orders that showed up in GAN were credited to another affiliate at CJ (???).

    Hope this mystery gets solved soon.

    "The journey of a thousand miles begins with a single step."

  4. #4
    ABW Ambassador joyaz's Avatar
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    Here's the answer I got from Celia, Program Manager at CJ in case anyone is interested or curious:


    "When Jessica London migrated to CJ, PopShops did not completely deactivate the GAN feed so you were inadvertently pulling GAN links from PopShops. PopShop confirmed that the feed has been permanently disabled so the issue should be resolved."


    So I guess I just lost out on commission for all those sales.

    "The journey of a thousand miles begins with a single step."

  5. #5
    ABW Ambassador joyaz's Avatar
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    I guess the problem hasn't been solved after all. Another sale posted yesterday that shouldn't have. More lost commission for me.

    2009-10-24 29718410229 TERM Jessica London popshops $169.78 $0.00 transaction

    "The journey of a thousand miles begins with a single step."

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