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  1. #1
    ABW Ambassador
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    January 17th, 2005
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    I'm surprised this is the first time this has occured, but I had an order placed (the buyer mentioned it on the message board) a few days ago, and the merchant already extended it. I contacted them asking why the extension and after a couple days, just got this response:
    quote:

    we offer 30 days return period for
    purchase at racerwheel

    i need to extend incase the order is returned

    thanks



    Is this common? Is this something to worry about?
    Thanks [img]/infopop/emoticons/icon_smile.gif[/img]

    Supras | Celicas

  2. #2
    Domain Addict / Formerly known as elbowcreek Thomas A. Rice's Avatar
    Join Date
    January 18th, 2005
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    5,468
    I have a couple merchants that extend to cover a return policy like that. Kind of a pain waiting, but in my case, those two merchants do pretty well.

    "The internet is an audience of one, a million times over." -Peter Guber

  3. #3
    ABW Ambassador
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    January 17th, 2005
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    what a pisser...
    What's even worse is that another member on the message board said that what the buyer purchased was a piece of crap. So, as a show of good faith, I told him about the return policy...I figured, it's better to have someone trust me & keep shopping than to have him feel like a sucker & never shop through my site again..
    How do you guys handle such issues?

    Supras | Celicas

  4. #4
    ABW Ambassador
    Join Date
    January 18th, 2005
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    551
    Its also what I would have done.

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