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  1. #1
    The "other" left wing davidh's Avatar
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    Crab Place?
    What is up with The Crab Place?

    No commission structure displayed in SAS interface, $0.00 EPC across the board.

    Are tracking mechanisms still in place? Or is $0.00 EPC a result of no affiliates having produced any sales in the past 30 days? This would be highly unlikely in the foodie vertical.
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  2. #2
    ABW Ambassador
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    "No commission structure displayed in SAS interface, $0.00 EPC across the board."

    Yeah, that's a weird one. It's blank under Commission Structure but on the detail page it says 11% commission. But 7 and 30 Day EPC and Avg. Commission is $0 while they have 7 and 30 Avg. sales around $100.

  3. #3
    Outsourced Program Manager
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    Hello Trust,

    We have not been managing this program since the beginning of this year, haven't been monitoring the program, let me know if you want contact with merchant here.

    Thanks
    Heather

  4. #4
    The "other" left wing davidh's Avatar
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    FYI the links on the affiliate program information page on the CrabPlace site are still directing inquiries to Paulson.
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  5. #5
    The "other" left wing davidh's Avatar
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    Crab Place's posted figures changed all of a sudden from what they were two hours ago.

    How can they have a negative EPC if the reversal rate was 33%? Wouldn't the reversal rate have to be in excess of 100% for that to happen? How is it possible for EPC to go into a negative figure anyway? Do affiliates have to pay the merchant now?
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  6. #6
    Outsourced Program Manager
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    Hello David H

    Thanks we will ask the merchant to take our link off the page as we are no longer managing the program.. Interesting question I would suggest bringing that up with ShareaSale also the merchant directly I am not sure who is managing their program now?

    Thanks!
    Heather

  7. #7
    Moderator MichaelColey's Avatar
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    Moderator Note: Since PMG no longer manages Crab Place, I've moved this thread to the ShareASale forum.

    As for a negative EPC, I believe it's calculated based on the net earnings for the period (7 or 30 days), so if they cancelled more old sales (like from last month) in this period than they generated during the this period, it would be negative. For instance, if they had $500 in sales in the past 7 days but they reversed $1000 worth of sales from last month in the past 7 days, they should show a negative EPC.
    Michael Coley
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  8. #8
    The "other" left wing davidh's Avatar
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    Still, the figure that is posted there right now is not the same one that was there several hours ago. Something is screwed up somewhere along the line. If the change in figures is a result of negative transactions having been posted in those past several hours, there would have been positive figures there before the negative one appeared.
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  9. #9
    Outsourced Program Manager
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    Talking
    Hello Michael,

    Really appreciate you moving this post so we can focus on our current programs in our forum.

    Oh great pic of you BTW with Clarissa and Amber of PMG team at Affiliate Summit Meet market.. See you in New York soon!


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