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  1. #1
    Newbie
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    April 29th, 2009
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    Unhappy Payment sent in January.. have not receivet it yet.. is this normal?
    well i think my topic title says it all.. I was sent a check on January 20th and I have not yet received it.. does it normally take this long?

    what is the next step if something screwed up?

  2. #2
    ABW Ambassador 2busy's Avatar
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    January 17th, 2005
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    Open a Help Ticket in the SAS interface. They can answer your question.

  3. #3
    Affiliate Manager ParadigmWilliam's Avatar
    Join Date
    September 23rd, 2007
    Posts
    364
    This sometimes happens. Just get a hold of your affiliate manager and have them check. It usually is some kind of "delay" from them

  4. #4
    Newbie
    Join Date
    April 29th, 2009
    Posts
    7
    this was in their help center:

    Payments are sent out on the 20th of every month, for the previous month's commissions. Checks are usually delivered within 14 days, but can take up to 90 days to be delivered internationally. Direct Deposits take between 1-5 days to process.
    90 DAYS?? thats a long long time..

    so should I make a ticket even then or should i continue to wait?

  5. #5
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    January 18th, 2005
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    3,657
    Faraz_k86,

    Go ahead and open up a ticket we can try to figure out if a check was sent, when it was sent, etc... 90 days is a long time but it is reality with international mail unfortunately... we'll try to sort it out with your support ticket.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  6. #6
    Newbie
    Join Date
    April 29th, 2009
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    7
    thx brian.. just opened up a ticket

  7. #7
    Newbie
    Join Date
    April 29th, 2009
    Posts
    7
    i got my check today

    but just wanted to clear up some confusions..

    on the back of the check its written.

    Do Not Accept if:
    * Watermark is absent on back.
    *Signature line is not micro text face and back.
    *Void does not show on check face when copied.

    --Absence of these features may indicate alteration
    k so i think i can see the watermark pattern but i dont know what the other 2 points mean. :/

    also on the front its written.. "check background area.. changes color gradually from left to right"

    ... i tried but there is no gradual color change..

    so just thought id clear this up cause maybe even my bank asks me these questions..

    im not saying this may indicate alteration im just asking for my own information

  8. #8
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
    Join Date
    January 18th, 2005
    Posts
    3,657
    It should be fine just let us know if there is any trouble.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

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