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  1. #1
    Newbie
    Join Date
    April 10th, 2008
    Posts
    33
    Unhappy Please, need help with CJ datafeeds
    I have been an affiliate for some of the CJ advertisers for the last couple of years. As far as getting help from CJ, my experience has been that expecting them to respond to a help request is an exercise in futility. I am in the middle of one of these at this moment.

    I applied for FTP access, which was set up and I received a notice of approval, which includes this:

    FTP address: datatransfer.cj.com
    Username: nnnnnn
    Password: xxxxxx

    I have not been able to access anything. Downloading and reading the CJ Scheduled Data Transfer Guide was no help.

    I have tried browsing to:

    datatransfer.cj.com,
    http:// datatransfer.cj.com,
    https:// datatransfer.cj.com and
    ftp:// datatransfer.cj.com

    but never even gotten to the point where I see a login form because all the above generate errors (I tried all these in two different browsers).

    I was hoping someone in these forums can point out what I am doing wrong or missing.

    Best regards to all,

    Carlos

  2. #2
    Member vicjg's Avatar
    Join Date
    January 12th, 2010
    Posts
    80
    Quote Originally Posted by gato View Post
    I have been an affiliate for some of the CJ advertisers for the last couple of years. As far as getting help from CJ, my experience has been that expecting them to respond to a help request is an exercise in futility. I am in the middle of one of these at this moment.

    I applied for FTP access, which was set up and I received a notice of approval, which includes this:

    FTP address: datatransfer.cj.com
    Username: nnnnnn
    Password: xxxxxx

    I have not been able to access anything. Downloading and reading the CJ Scheduled Data Transfer Guide was no help.

    I have tried browsing to:

    datatransfer.cj.com,
    http:// datatransfer.cj.com,
    https:// datatransfer.cj.com and
    ftp:// datatransfer.cj.com

    but never even gotten to the point where I see a login form because all the above generate errors (I tried all these in two different browsers).

    I was hoping someone in these forums can point out what I am doing wrong or missing.

    Best regards to all,

    Carlos
    You can't just "browse" to it (it doesn't allow anonymous access). If you're using a webbrowser you'd need to use the form:

    Code:
    ftp://[username]:[password]@datatransfer.cj.com
    But I would recommend using a FTP program. I use FileZilla and it can download up to 10 feeds at one time.

  3. #3
    Comfortably Numb John Powell's Avatar
    Join Date
    October 17th, 2005
    Location
    Bayou Country, LA
    Posts
    3,432
    I have had good luck with feed help but you have to use their exact procedure for asking. Go to "Contact Us" and under "Ask A Question" click "go". Use the form carefully and you should get fairly quick results that is helpful. That's been my experience anyway.


  4. #4
    Newbie
    Join Date
    April 10th, 2008
    Posts
    33
    vicjg and John, thank you for your help.

    I did get an email from CJ about 20 hours after I asked my question, so it’s all worked out.

    I did end up getting FileZilla, which I did not know about – nice.

    It never before took all this work to download a 460KB text file.

    Thanks again and best regards,

    Carlos

  5. #5
    notary sojac Herb ΤΏΤ¬'s Avatar
    Join Date
    January 18th, 2005
    Location
    Central/Western NY State
    Posts
    7,741
    Lightbulb
    Quote Originally Posted by gato View Post
    I did end up getting FileZilla, which I did not know about – nice.

    It never before took all this work to download a 460KB text file.
    but now, using FileZilla, you can bookmark the CJ site and it will take very little time.

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