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  1. #1
    Roll Tide mobilebadboy's Avatar
    Join Date
    January 18th, 2005
    Mobile, Alabama
    Football Fanatics through Paypal
    Clicked a link through my site, 3/31 3:50 am CST. Tracked in SAS.

    Chose the Paypal option.

    Received "order shipped" email 3/31 at 10:45 am CST.

    Item arrived today, 4/2.

    Commission earned: $0.00


    I do know something, somewhere in their system tracks, I've had
    one sale appear in SAS. But mine apparently didn't make the cut.

    Shawn Kerr (.com) | Disney World | SEC Football

  2. #2
    Moderator MichaelColey's Avatar
    Join Date
    January 18th, 2005
    Mansfield, TX
    Affiliate tracking when PayPal or Google Checkout is used is a problem with MANY merchants. If you do any significant amount of sales with any program that offers alternate checkout choices, I suggest doing test orders and let the merchant know if they don't track. It's just something merchants don't think to test.

  3. #3
    Life is Supposed to be Fun! Rexanne's Avatar
    Join Date
    January 18th, 2005
    Los Angeles
    Arghhhhhhhh - How long have we been developing affiliate tracking software and it STILL isn't accurate? Is it even a priority in anyone's mind other than affiliates who are regularly getting screwed, no matter how well we cover our butts?

    This makes me sooooo crazy

    Loving Everyone's Child Creates Magic

  4. #4
    The Seal of Aproval rematt's Avatar
    Join Date
    November 19th, 2006
    The Windy City
    This is very frustrating. Merchants need to understand that their responsibilities for running an affiliate program don't stop once they've created a few banners. And networks definitely need to step up to the plate and educate merchants and then audit them to insure that tracking is implemented correctly across ALL platforms. There really is no excuse for this.

    "I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant." - Richard Nixon

  5. #5
    Outsourced Program Manager
    Join Date
    August 19th, 2005
    I just saw this thread, please email me the order number to and I will make sure credit is given. Once I am able to see where the sale reported in our system, I can then figure out what happened here.

    What doesn't make sense to me is that it tracked on SAS with a $0 amount but I will look into it. Please include your SAS ID in the email.
    Best Regards,

    Jon Nunez | President |
    P: (682) 478-5882 | F: (407) 650-2820 |E:
    2013 Pinnacle Awards Affiliate Manager of the Year | LinkedIn
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