Results 1 to 19 of 19
April 7th, 2010, 07:09 PM #1Account Inquery Email
I am a newer member to the GAN. I got an email today. I sent a reply but I am looking for some clarification.
This is what the email said:
It has come to our attention that one or more of your websites is
generating invalid clicks (e.g., forced clicks or cookie stuffing) for
Google Affiliate Network advertisers. For example, pages such as
(link example here) force a click to the
(merchant page that I created the link to).
This behavior is considered a violation of the Google Affiliate Network
and is grounds for disabling your account if not corrected immediately.
Here is the reply that I sent:
Please help me to resolve this right away. I am confused and I do not want to be removed from your program, I have just recently been accepted.
The link that you supplied is not a page, it is my affiliate link in an anchor link attached to an image ad which is on a page filled with informative and useful, unique content. Am I not allowed to do that? Please help me to learn and understand.
Any input here would be appreciated. Thanks.
April 7th, 2010, 10:06 PM #2
I would try loading the page with the Firefox Live Http Headers add-on just to see if there is anything you might be missing. It would show you what's actually being loaded. Maybe disable your cache while testing it to see it as a fresh user would.
April 8th, 2010, 03:26 PM #3
This was their reply:
As we mentioned in the message below, when we visit:
it does indeed drop this cookie:
Usually, this is a result of a simple coding error. Nonetheless, we must
ask that it be corrected in a timely way.
Does GAN not allow the use of the Pretty Link plugin? Could that be the issue?
April 8th, 2010, 03:44 PM #4Does GAN not allow the use of the Pretty Link plugin? Could that be the issue?
April 8th, 2010, 04:03 PM #5
April 8th, 2010, 04:11 PM #6
PM me if you think I can help. I love a techno mystery way more than writing articles.
April 8th, 2010, 10:12 PM #7
Live Headers shows you all communications passed between servers when you open a URL. If a cookie is set you will see it and what triggered it.
April 8th, 2010, 11:30 PM #8
Well, I have rebuilt all of my GAN links (that I can remember -hope I got them all) to make sure that nothing was out of place. I did find one error so perhaps that is what they needed. I replied to them and hopefully that will be enough. If not, well I guess I will just cross that bridge when I get there.
Thanks to everyone who helped me learn today about cookies and Live Headers! If anything, I have more knowledge with which to work with.
April 9th, 2010, 02:47 PM #9
UPDATE: It was not enough. Here is their reply:
We're still getting a cookie. Further checking shows the problem to be
that you are framing the advertiser's site within your own site.
What does it mean to frame other people's content?
When a website displays someone else's website within a frame or window on
their own site, this is considered framing content. Placing Google ads on
such pages is strictly prohibited.
I guess it IS the Pretty Link Plugin. Or at least the way that I have it configured. Back to the drawing board.
April 13th, 2010, 05:14 PM #10
ok, part of the problem appears to have been that I had one of the settings in Pretty Link set to cloaking. I changed them all to 307 redirect. But even that has not gotten rid of whatever the issue is. Here is the latest reply from Google:
It seems as though a cookie is still being dropped without user
The name of the link that is causing the issue is
"Green-Mtn-Spec-Reserve". Hopefully this information helps you track down
the exact problem.
Thanks, just let us know when we can check again.
Here is my update and reply to them:
REALLY? I was hoping because I had not heard back from you that this was resolved. I did not see any cookies being dropped after the last fix or see any frames. Prior to the last attempt, I did find an error that I had. A setting had been set to "cloak" my links. I changed it to a 307 redirect.
Since the receipt of this email I have changed ALL my link settings. I have no more settings anywhere set to cloak anything. I also deleted the link in question and created an entirely new link with a different name. Lord, I hope this is the last check, I am about out of ideas.
Can you please check one more time. I have posted my dilemma on a few forums for help. No one has come up with anything else to try and are all rather confused as to what is going on. We really thought that we had it this last time. Please let me know if we got it this time.
Thanks for working with me.
April 13th, 2010, 05:41 PM #11
- Join Date
- January 18th, 2005
- Nunya, Business
You could post the link/site** and let people take a look, probably be able to figure it out pretty quickly.
**if it's a case of wanting to keep the site private, understandable.
April 13th, 2010, 06:34 PM #12
April 14th, 2010, 10:55 AM #13
Here is the latest from Google:
Everything looks fine, you're all set!
Thanks for working with us to get this issue resolved.
Boy, am I glad THAT is over. So the lessons are:
1. GAN does not allow cloaked links
2. New plugins settings should be checked once you think you know how to use the plugin
3. Google will be patient as long as you maintain daily contact and updates
4. Forum resources are invaluable
Thanks all for your help!
April 14th, 2010, 11:34 AM #14
What do you mean by "cloaked links" ??
Something like a link on your site that uses a database to store the affiliate link such as:
???MERCHANTS: Start showing your coupons directly on your site, that way your shoppers will stop leaving your site looking for them!! If not then remove your Coupon Box!!
April 14th, 2010, 01:35 PM #15
April 14th, 2010, 03:16 PM #16MERCHANTS: Start showing your coupons directly on your site, that way your shoppers will stop leaving your site looking for them!! If not then remove your Coupon Box!!
April 14th, 2010, 03:27 PM #17
What you describe would not "technically" be cloaking and is 100% acceptable provided that the redirection does actually reveal the affiliate link upon entering the merchant site. It is what I thought that I had been doing.
In reality I had somehow selected a setting so that the affiliate link was never revealed even after landing on the merchant page.
April 14th, 2010, 04:53 PM #18
ok, that great from my point of view. I glade you worked it out with GAN,
I to find them great to deal with if you willing to work with them they will work with you to resolve the problem. My rule is that if a merchant/network says I doing something wrong, I ask them to tell me what wrong and I will fix it right away or ask them what I have to do to make it right if I am not sure. So far in the last 6 years I have been able to resolve any problem I have had without a fireworks on either site.MERCHANTS: Start showing your coupons directly on your site, that way your shoppers will stop leaving your site looking for them!! If not then remove your Coupon Box!!
April 14th, 2010, 05:07 PM #19
I agree for the most part. First impressions are still most important.
IMHO, Google tends to come across threatening at first. Instead of getting the impression that they are willing to work with you their first correspondence is often only an ultimatum. Without much time to find a resolution.
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